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Herb Chambers Ford of Braintree

Braintree, MA

4.7
1,566 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,566 reviews

June 18, 2018

Friendly and trusting I was Greeted in a Good manner and felt comfortable dealing with them I was able to drive alone and check out the performance It was a great exper More

by lindalove123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
June 15, 2018

Great Service & Friendly Staff Herb Chambers Ford is like no other I’ve been to. The service department is always accommodating and friendly whenever I bring my car in. They also ar More

by Cjgroleau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 18, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us. I am happy to know that you are pleased with the services we have provided you. It was a pleasure working with you and we look forward to your next visit. -Scott Lewis, General Manager.

June 14, 2018

Above and beyond I had my 1999 f150 towed to the dealership as my computer had stopped working. Andy explained that do to the age of vehicle it would need to be sent t More

by 1999f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Andy Andrews
June 11, 2018

30000 Mile Service I had 31,000 miles on the car and needed a oil change. I stopped in on Saturday and was greeted by Andy he reviewed the history and suggested what I More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jun 13, 2018 -

Herb Chambers Ford of Braintree responded

Glad everything was taken care of for you and you had a good experience with us. -Scott Lewis, General Manager.

June 08, 2018

All around positive experience After crunching the numbers they were able to come up with a deal I was comfortable with. I took a little haggling but I get that that is the way it More

by JulieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 11, 2018 -

Herb Chambers Ford of Braintree responded

T

Jun 11, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. Glad you had a positive experience with us. Best, Scott Lewis, General Manager.

June 07, 2018

Great Truck Great sales experience. The staff was very professional and easy to work with. Have not had any issues with the truck and don't expect to. Would re More

by Truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in Sales, Wayne Lockard
Jun 07, 2018 -

Herb Chambers Ford of Braintree responded

Thanks for your review and recommendation. Glad to hear you are enjoying your truck. -Scott Lewis, General Manager.

June 06, 2018

Exceptional Experience Dina was truly exceptional! I was extremely impressed with everthing Dina showed me. Whenever I had a question or concern she provided me with all the More

by Gerard McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Saoud
Jun 07, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us! Happy to know that you had such a great experience with Dina- she will be happy to read this! -Scott Lewis, General Manager.

June 05, 2018

Very good,.that's why I keep coming back. I'v been a Hurb Chambers customer for a number of years. I like doing business with the dealership . They know what they are doing and that's why I k More

by Bill Stenmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Jun 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your continued business, it is always great to hear from returning customers! -Scott Lewis, General Manager.

June 05, 2018

Great Customer Service On Line Booking, Great Customer Service and special thanks to Dan for services this visit and making arrangements for additional service and ordering More

by kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Jun 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback- glad to know you received great service from Dan. -Scott Lewis, General Manager.

June 05, 2018

Grillo 2018 Ford Edge Sport Purchase 2nd attempt my tech skills r not good! I had an exceptional sales experience with Richard King . He was courteous, and asked me what criteria was mos More

by Josephine 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torpes, Andy Andrews, Matthew Dow, Daniel Abate
Jun 06, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to give us your feedback. I am happy to know that you had a great experience buying a vehicle from us! We wish you many happy miles- Scott Lewis, General Manager.

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