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Herb Chambers Ford of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.7
933 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 933 reviews

April 23, 2024

I was very pleased with my experience at Herb Chambers Ford in Westborough Massachusetts . The man who sold me my car was David Chapin. He made this experience really easy and was just a great person t More

by Deuce1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chapin. 20 stars .
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Apr 23, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to know that your experience at Herb Chambers Ford of Westborough was a positive one! It's great to see such high praise for David, and we'll be sure he gets the recognition. Thanks for recommending us - enjoy your new car!

Helpful
April 18, 2024

Great service experience. Professional, informative, snd friendly. Its the reason I choose Herb Chambers Ford More

by ken_lysik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Capaece
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Apr 19, 2024 -

Herb Chambers Ford of Westborough responded

Ken, we're delighted to know you had a great service experience at Herb Chambers Ford of Westborough. We appreciate your trust in us and look forward to serving you again!

Helpful
April 17, 2024

Freddie was very respectful to me coming in as a woman alone. He did not try to push anything that I couldn't afford. More

by robynsoucy1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie
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Apr 18, 2024 -

Herb Chambers Ford of Westborough responded

Robyn, we're glad to know that Freddie provided you with respectful and considerate service at Herb Chambers Ford of Westborough. We always aim for a pressure-free experience! Thanks for sharing your review.

Helpful
April 16, 2024

Purchasing my new vehicle from this dealership was very pleasurable and easy. Paul Scannell went above and beyond my expectations. He was very helpful and knowledgeable. I would highly recommend this or an More

by WEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Herb Chambers Ford of Westborough responded

We're delighted to know that Paul and our team at Herb Chambers Ford of Westborough exceeded your expectations! Your recommendation means a lot. Enjoy the new ride!

Helpful
April 14, 2024

I have been going to Herb Chambers Ford Westborough, Ma for for the last fifteen years, and have been pleased with their service. They make scheduling service easy, and always get the job done right. More

by Greenfieldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Santos, Anthony Capece
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Apr 16, 2024 -

Herb Chambers Ford of Westborough responded

Hi Greenfield R! We're so glad to have had you as a loyal customer at Herb Chambers Ford of Westborough for the past fifteen years! We appreciate your feedback and look forward to continuing our service.

Helpful
April 11, 2024

I had an appt to get my oil changed. It was easy making the appt. My car was ready quicker than anyicipated. More

by carolroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Herb Chambers Ford of Westborough responded

Carol, we're glad to know that your oil change appointment at Herb Chambers Ford of Westborough was efficient and convenient. Thanks for choosing us for your service needs!

Helpful
April 11, 2024

Working with Paul at Herb Chambers was absolutely fantastic. Very professional. Easiest car purchasing experience I’ve ever had. I will definitely be going back for future purchases. More

by brittandrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Herb Chambers Ford of Westborough responded

Britt, we're so glad to know that Paul made your car purchasing experience at Herb Chambers Ford of Westborough a breeze. We look forward to assisting you with future purchases!

Helpful
April 11, 2024

Anthony was very helpful. Service was great. Will use this dealership from now on to get all my trucks serviced. More

by Ryanpessini27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony capece
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Apr 12, 2024 -

Herb Chambers Ford of Westborough responded

Ryan, we're glad to know Anthony and our team at Herb Chambers Ford of Westborough provided you with great service. We look forward to helping you keep your trucks in top shape!

Helpful
April 10, 2024

Very friendly, courteous and professional! It’s always a pleasure to schedule my service appointments! The service valet was awesome as well ! More

by annahalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Eric !!!
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Apr 11, 2024 -

Herb Chambers Ford of Westborough responded

Anna, we're delighted to know that you've had consistently positive experiences with our service team at Herb Chambers Ford of Westborough. Thanks for your kind words about the valet as well!

Helpful
April 10, 2024

Very pleased with professionalism and courtesy extended by sales and financial staff. I would recommend this dealership to anyone More

by alavoie479
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember his hame
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Apr 11, 2024 -

Herb Chambers Ford of Westborough responded

We're so glad to know you had a positive experience with our sales and financial teams at Herb Chambers Ford of Westborough. Thanks for recommending us, we appreciate it!

Helpful
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