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Herb Chambers Honda of Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

March 22, 2021

As always, great and professional service, but also with a touch of humanity. In Herb Chambers Honda of Burlington, I feel like part of the family. More

by ernest_bury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Herb Chambers Honda of Burlington responded

ernest_bury - Thank you for providing us with this great feedback! We are wholly devoted to the success of our guests’ experiences and we are so proud to have such great people on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Burlington team

March 20, 2021

VERY friendly people here. I moved 50 miles away but still come back here because of the great people and service. See you all next time! (I hope Jessica comes back!) More

by Miss Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 09, 2021 -

Herb Chambers Honda of Burlington responded

Miss Linda - Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with! - Herb Chambers Honda of Burlington team

March 18, 2021

i have bought my last five cars from Herb Chambers Honda, the last three from Patrick Sisk. He is the best and every experience was wonderful. More

by lindaprobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2021 -

Herb Chambers Honda of Burlington responded

lindaprobinson - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so glad Patrick has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers Honda of Burlington team

March 17, 2021

I was extremely happy there. June couldn’t be anymore of a sweetheart! She kept me informed every step of the way! She even educated me on some of the software components! More

by amd3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2021 -

Herb Chambers Honda of Burlington responded

amd3488 - Thank you so much for sharing your wonderful experience with June! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! - Herb Chambers Honda of Burlington team

March 17, 2021

I purchased a certified used Accord Sport in February. Right after I got it home, I noticed an issue with my windshield. My salesman Robbie who was excellent all the way, and manager Rick got it fixed ASA More

by Doug 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2021 -

Herb Chambers Honda of Burlington responded

Doug 2018 - Thank you for providing us with this great feedback! Robbie and Rick are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs! - Herb Chambers Honda of Burlington team

March 16, 2021

Thank you. Service done right, done quickly. Customers are treated with dignity and respect. Thank you to June for your great work! See you next time! More

by carscostmoney89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2021 -

Herb Chambers Honda of Burlington responded

carscostmoney89 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with June, she's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 14, 2021

Good overall experience and extremely happy with my CR-V. Frank helped the process go super smooth, and I had my car in no time. More

by robby1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Madden
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Apr 05, 2021 -

Herb Chambers Honda of Burlington responded

robby1091 - Congratulations on your new CRV! We're thrilled to hear that your experience with Frank was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 14, 2021

Christie was amazing! She was professional yet made every effort to be personable and relatable! She is truly an asset to the company. I am very thankful for her and Gerry and I believe Chris (the accountant More

by abby.fontaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie Ersun
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Apr 02, 2021 -

Herb Chambers Honda of Burlington responded

abby.fontaine - Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your purchase needs. It’s a pleasure to read that Christie, Gerry and Chris were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Honda of Burlington team

March 14, 2021

The service department is wonderful. I always have a great experience when dropping off my vehicle for service. They are always very helpful. Thank you. More

by Leeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2021 -

Herb Chambers Honda of Burlington responded

Leeanne - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our service team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

March 12, 2021

I would like say thank you to Sale man Angel, he is committed what he is said, everything on time and people are friendly This is the 2nd car i bought from Herb Chambers company Thanks More

by haimylien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
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Apr 01, 2021 -

Herb Chambers Honda of Burlington responded

haimylien - Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Angel was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Honda of Burlington team

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