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Herb Chambers Honda of Westborough
Westborough, MA
2,837 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,837 reviews
October 26, 2018
Excellent We purchased two cars within one month and it was a pleasure. Dave S, other Dave, Justin love them all!!! The service, the friendliness, the way they We purchased two cars within one month and it was a pleasure. Dave S, other Dave, Justin love them all!!! The service, the friendliness, the way they worked with me to make sure we made the right purchase and got exactly what we wanted for a great price was awesome. I would definitely recommend them to anyone I know buying a car. I’m 100% sure I will go back to purchase another car sometime early next year. Very happy I found out about you guys. More
by kchoum27
Employees Worked With
Other Employees :
Justin the new financial employee and Jodi , Dave Sneade
Helpful October 21, 2018
Easy in and easy out This is a very organized service center.. The people know exactly what to do and take every effort to be courteous to their customer. Wish every servi This is a very organized service center.. The people know exactly what to do and take every effort to be courteous to their customer. Wish every service team was this good. More
by 18Accord20
Employees Worked With
Abby Hermanson
October 20, 2018
Great Experience I didn’t expect to have a pleasant experience buying a new car, but working with David Sneade was wonderful. I never felt pressured or hustled. David I didn’t expect to have a pleasant experience buying a new car, but working with David Sneade was wonderful. I never felt pressured or hustled. David spent ample time with me, pointing out the features of the CRV, many of which were totally new to me. The car was delivered to me exactly as promised, and David made sure that I was comfortable with the car before sending me on my way. Excellent! More
by SailAway
Employees Worked With
Dave Sneade
October 17, 2018
Fast and efficient Thanks for servicing my 2017 Honda CR-V. Even with the remodeling, it was a comfortable wait. I appreciated that Courtney was friendly, upbeat, and Thanks for servicing my 2017 Honda CR-V. Even with the remodeling, it was a comfortable wait. I appreciated that Courtney was friendly, upbeat, and thorough. More
by Teacher Loves Hondas!
Employees Worked With
Courtney Blasco
October 02, 2018
Extended warranty work and new tires Very sastified with Herb Chambers service dept. My 2017 ridgeline had a emission problem and it was over the factory warranty, but the CNA extended wa Very sastified with Herb Chambers service dept. My 2017 ridgeline had a emission problem and it was over the factory warranty, but the CNA extended warranty that I purchased took care of it. I didn't have to do anything, Herb Chambers took care of everything. Also bought four new tires, which it needed, while it was there for the service. I'd been pricing tires at various places(online/big name tire centers) and Herb's price was very competative. Again very happy with Herb Chambers. More
by Otter5
Employees Worked With
Randy Robinson
September 29, 2018
No shuttle service even with prior commitments I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no shuttle service without any hesitation. All they could say sorry and nothing they could do. Worst experience every time. More
by Kamal
Employees Worked With
Courtney Blasco, Abby Hermanson
September 29, 2018
Aaron Was the Best Aaron went out of his way to provide me with the best service including coming in on his day off to get my car ready for me to take home. He answered Aaron went out of his way to provide me with the best service including coming in on his day off to get my car ready for me to take home. He answered my questions, was personable and polite. I feel that he will help me in the future should I need it. He sold me a car that will be safe for years to come.😀 More
by Super Nonni 4
September 23, 2018
Recent service I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. More
by Dcarlone
Employees Worked With
Jim Montegue, Jim Walgreen
September 19, 2018
Great Customer Service Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great serv Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great service visit! More
by JEN C
Employees Worked With
Jody Smith
August 29, 2018
Great service, but I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. Chairs and table fine, wifi fine, coffee and donuts fine. But what possible reason could the dealership have for blasting SirusXM 1980's pop songs at the volume usually reserved for a noisy bar? This is the not the first time I've been annoyed by this, just the first time I've commented. I realize that they can't split apart the showroom and service area, but how does blasting loud music help the dealership sell product or generate loyalty? If you must have music playing (like every store does) then at least lower the volume so that I can talk on the phone without the other parties asking where the heck I am! More
by rickg
Employees Worked With
Jerry Flynn
