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Herb Chambers Hyundai of Auburn - Service Center
Auburn, MA
336 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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336 Reviews of Herb Chambers Hyundai of Auburn - Service Center
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April 19, 2024
I have nothing but good things to say about them! We had an excellent experience buying our car, and the service department is wonderful! We had an excellent experience buying our car, and the service department is wonderful! More
by lorimandeville
Helpful April 18, 2024
The staff are always courteous and efficient. The waiting area is comfortable which makes it easy to work or just wait, especially because we live over 30 miles away. I gladly travel to Herb Cham The waiting area is comfortable which makes it easy to work or just wait, especially because we live over 30 miles away. I gladly travel to Herb Chambers for their quality service than stay local. More
by Nan P
April 18, 2024
Service provider recommended new front and back brake pads and rotors. When another mechanic took off the front pads, they looked exactly like the new ones. Not worn at all. The rear pads had some , but pads and rotors. When another mechanic took off the front pads, they looked exactly like the new ones. Not worn at all. The rear pads had some , but could go at least one more year. It’s a money scam!!! Their repair work was estimated at over $1,600! Two reputable garages gave estimates of $750-$800 for all Herb Chamber’s recommended work. You do not replace totally unworn brake pads. This is what I call thievery at its best. No services other than an oil change should be done at that dealership. They have lost a client who has bought their cars there for over 30 years. More
by phyllisjaillet
Employees Worked With
Spoke with service dept. last Sat. Don’t want to put down the wrong name.
April 18, 2024
Service was sub-par. Didn't do what was scheduled. Came in for oil change and tire rotation. Oil change was done but put in half a quart of oil to much. Tire rotation was Didn't do what was scheduled. Came in for oil change and tire rotation. Oil change was done but put in half a quart of oil to much. Tire rotation was never done. Had to go back to get what I paid for. Plus take out extra oil. Also was suppose to call when ready but I had to call after four hours to find out if vehicle was done. More
by donriv2u
Employees Worked With
migual vante
April 18, 2024
She was good. , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future , have patience and great with customer. Always ready to listen and was helpful and I will like her to assist me in the future More
by Rosekwarteng730
Employees Worked With
April 17, 2024
Such service. Help me through everything. Scheduling is easy and they are so nice. I service my 2 Hyundai cars at this dealership Help me through everything. Scheduling is easy and they are so nice. I service my 2 Hyundai cars at this dealership More
by Eekande
Employees Worked With
Not sure. 3 persons took care of me
April 02, 2024
Service department is always efficient and friendly. It was a bonus to have car washed! Thank you It was a bonus to have car washed! Thank you More
by cat
Employees Worked With
March 25, 2024
Well communication, n they serviced my problem quickly. Was very informative explaining the problem n how to resolve my questions. Was very informative explaining the problem n how to resolve my questions. More
by lindabru2017
Employees Worked With
March 18, 2024
It's a good place. They offering good service. Sometimes we have a hard time to find time to make appointments. They offering good service. Sometimes we have a hard time to find time to make appointments. More
by goigrasseschi5
Employees Worked With
March 15, 2024
I was very disappointed today with the price quoted $700. 00 on my front brakes. Time to finish 3 hours to wait. I decided NOPE don't think so.!!! I went elsewhere and I dropped Hundreds and hours off my time 00 on my front brakes. Time to finish 3 hours to wait. I decided NOPE don't think so.!!! I went elsewhere and I dropped Hundreds and hours off my time to wait. More
by maugertrzcinski
Employees Worked With
