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Herb Chambers Maserati Alfa Romeo of Millbury

Millbury, MA

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2 Reviews

2 Reviews of Herb Chambers Maserati Alfa Romeo of Millbury

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April 23, 2021

"Wonderful experience. Mark from Millbury went above and..."

- Heather

Wonderful experience. Mark from Millbury went above and beyond with service. Highly recommend. They picked up my car, did the recall, oil change and then returned the car back to my home. Very friendly and helpful.

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Recommend Dealer
Yes
Employees Worked With
Mark
Apr 26, 2021 -

Herb Chambers Maserati Alfa Romeo of Millbury responded

We always aim to go above and beyond for our customers at Herb Chambers Alfa Romeo of Millbury! We're so glad to hear Mark showed you his commitment to that! We'll see you at your next service appointment!

January 10, 2019

"Worst Herb Chambers Dealer "

- Hokahey123

I have purchased 8 cars from various Herb Chambers dealerships over the last 30 years. All of them have been really great Until this one. One of the reasons I felt ok about buying an Alfa (Italian) versus the BMWs and Audis was that the other dealers really stand by the cars and the service departments are very crisp. Not this one. Apparently buying Italian cars still has some additional risk around quality and dependability...It broke down before the first scheduled service. I purchased the end-to-end warranty for that. When I reported that a button doesn't work intermittently, I was told there is nothing wrong with it. Oh well...end of story. What do I know? That would not have happened with my BMW or Audi. They took the customers' word for it and did the right thing. At this dealer, I got a perfunctory call from the Service Manager who wouldn't even provide an escalation option until after asking at least 6 times. The cars may be Alfas and Maseratis but the dealership is Yugo all the way.

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Recommend Dealer
No
Employees Worked With
Pierre Tomas (sales), Service Manager...
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