Herb Chambers Porsche

Certified pre-owned purchase Pros: • The sales representative, Jake Hare, was very responsive to e-mails and phone calls. • The purchase went smoothly and quick. It started with Pros: • The sales representative, Jake Hare, was very responsive to e-mails and phone calls. • The purchase went smoothly and quick. It started with a 30 minute chat about the car, then a short test drive, followed by 40 minutes negotiations. The whole purchase was done within 90 minutes (so I thought; see below). Cons: • Although I had scheduled a test drive and the dealership knew I was coming, the car was not cleaned. The interior had coffee stains etc. • Although the actual car purchase was smooth (see above), what followed afterwards was annoying. After I had already signed all the required paperwork for buying the car, I had to spend another 2 hours at the dealership. The time was filled with various meetings with various people trying to sell additional warranties, products, upgrades etc etc etc in addition to asking me to sign various additional documents and even some of the same documents that I had already signed during the purchase agreement. In between those one-on-one meetings there was typically idle times of 15-20 minutes. I rather would have spent those 2 hours celebrating my new car or calling my insurance company. In fact, due to wasting time at the dealership I had to postpone the call with insurance for a day, which ultimately resulted in a 3 day delay of picking up the car. • This was a certified pre-owned car. When I picked it up it had significant damage at one of the rims. I hadn’t picked it up when I test drove the car. On the plus side, Herb Chambers agreed to fix it for free. On the con side, if they do this out of courtesy, why not doing it before selling the car. • The car was washed when I picked it up. Just as a minor comment: I bought 2 BMWs before. When those cars were washed at BMW, they were spotless. In comparison, the Porsche wash was a bit sloppy (no washing underneath the rear wing; no cleaning within interior compartments). This is no big deal but small details sometimes count as well. More

Twice lucky I cannot say enough positive things about my sales experience with Herb Chambers Porsche. I bought my 2011 Cayman S there six years ago, and a 2018 71 I cannot say enough positive things about my sales experience with Herb Chambers Porsche. I bought my 2011 Cayman S there six years ago, and a 2018 718 Cayman last week. The sales staff is the perfect balance of helpful without being pushy. On both occasions the salesman offered a fair price for the car out of the gate; did not push me to buy "extras"; and had the car ready to deliver in less than 24 hours. I'd especially call out Vito for getting all of the hard work done so quickly, and Peter for making me feel like a highly valued customer while I was purchasing what had to be the least expensive car on the lot. I wouldn't hesitate to recommend them, and I will always make them my first stop in the future. More

Porsche Macan Great experience at Porsche Herb Chambers. Friendly, smooth process, quality. Special Thanks to Vita-Sales person who make process of purchase smooth, Great experience at Porsche Herb Chambers. Friendly, smooth process, quality. Special Thanks to Vita-Sales person who make process of purchase smooth, honest and nice More

First-class Team/Excellent Sales Experience! We just received our 5th Porsche, a 2018 Macan S in jet black metallic with black, garnet red, carbon fiber and brushed aluminum interior, from Herb C We just received our 5th Porsche, a 2018 Macan S in jet black metallic with black, garnet red, carbon fiber and brushed aluminum interior, from Herb Chambers Porsche of Boston. We prefer to custom order our Porsche's, although the in-stock selection is quite extensive and perusing the cars and SUVs is a great way to learn about the brand. Order time ranges from 2-1/2 to 6-months depending on particular vehicle demand. The order process is simple and quite fun, just build your vehicle on the porsche.com website, save the build, visit Rick Scourtas, Sales Manager at Herb Chambers Porsche of Boston, and put down a small deposit. Rick reassigned one of their allocations to us and altered the scheduled options to match our selections. He kept us aware of the progress, including the paint date, build date, transport ship, port arrival, and dealer delivery. There are various Porsche forums the provide details on how to track the ship as it makes its journey across the pond. More about Rick Scourtas: pretty much a legend in the Porsche business; 37 years with Porsche, previously General Manager of Herb Chambers Porsche of Boston, and a Brand Ambassador. To say he knows Porsche would be a silly understatement; being with the brand so long he has direct contacts and can get up-to-date info, quite important when you're excited about your new arrival. Upon delivery, Rick arranged for our inspection sticker, care and preparation of the vehicle, and walked us through everything, even though this is our second Macan. Just spending time talking with Rick makes for an enjoyable experience. We also met Fahad Arshad, General Manager, who is pleasant and eager to offer any assistance needed. We were very impressed with the other staff as well, from warm greetings, to holding doors open, and offering our family beverages and snacks, the whole experience was first-class. We HIGHLY RECOMMEND Herb Chambers Porsche of Boston, Rick Scourtas, and Fahad Arshad! Also, Christopher Brustus, thanks for handling our paperwork, Joe Rondinelli, who arranged our loaner Macan and heads up the service department, and Davit Petrosyan, who has scheduled our routine maintenance needs over the years. Great team!! Charles & Beverly Caffarella Sudbury, MA More

Excellent buying experience Amir at Herb Chambers of Boston made my buying experience easy, simple and painless. He had a Macan coming in that was not yet in the dealership, I pu Amir at Herb Chambers of Boston made my buying experience easy, simple and painless. He had a Macan coming in that was not yet in the dealership, I put money down before car arrived. Amir delivered on everything promised. I would highly recommend Amir and Herb Chambers of Boston. More

FANTASTIC SERVICE Great experience of purchasing Porsche of Boston store. The sales "Vito Argote" is really professional & warm-hearted. My family and I are very happy Great experience of purchasing Porsche of Boston store. The sales "Vito Argote" is really professional & warm-hearted. My family and I are very happy with the overall experience. Highly recommend anyone go see him when you want to buy a Porsche! More

Great experience I just bought my first car at Herb Chambers Porsche of Boston. It is much complicated for me without any car purchase experience and with no knowledge I just bought my first car at Herb Chambers Porsche of Boston. It is much complicated for me without any car purchase experience and with no knowledge what documents to prepare. Vito, the dealer helped me, is a very kind and friendly guy I would recommend to others can help you find the best car for you and solve any problem for you without any worries. He is knowledgable and professional, thanks to him, I got my beautiful car so fast. It is a really great experience for me. More

First time Porsche buyer Vitó was very friendly and helped us choose the best option for us with a lot of patience and we ended up able to get a Porsche Cayanne Hybrid that we Vitó was very friendly and helped us choose the best option for us with a lot of patience and we ended up able to get a Porsche Cayanne Hybrid that we are in love with, thanks again Vitó for making it possible! More

Excellent service It's always such a pleasure to walk into the dealership and to be greeted with a handshake, a "hello" and a smile. Davit has always made my experience It's always such a pleasure to walk into the dealership and to be greeted with a handshake, a "hello" and a smile. Davit has always made my experience extra special. He goes out of his way to ensure I have a ride, a loaner car or something! Always the best experience. Thank you! More

an AMAZING experience My family recently bought a 2017 Cayenne S and the car is absolutely great, we are enjoying it a lot! We want to thank the dealership and especially V My family recently bought a 2017 Cayenne S and the car is absolutely great, we are enjoying it a lot! We want to thank the dealership and especially Vito for delivering flawless customer service and a amazing car! I will definitely recommend this place to my friends and other family members who are willing to purchase a new Porsche in the future! More