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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,204 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,204 reviews

November 06, 2021

Great Service, Great Advisor / in an Out in an Hour !!! Service Top Notch !!! Can’t be More Please… More

by Tokarzd
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your service needs! We appreciate your business and hope to see you again next time!

November 04, 2021

I came in for the 30,000 mile Factory required service. All went well with the exception that the report said that my brakes were in great shape (in the green). However 3 months ago for a routine oil chan More

by markpe38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your honest feedback for the Herb Chambers Toyota of Auburn team. Please don't hesitate to reach out to us if you'd like to discuss this in more detail. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

November 04, 2021

This place (Auburn MA) has the neatest and cleanest auto service garage I have EVER seen! Professional and customer friendly staff, and fast. 5 stars! More

by Dowjeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for coming to Herb Chambers Toyota of Auburn! We appreciate your great feedback and five-star review!

November 04, 2021

The employee named James is honest, professional, correct and very helpful. I am very satisfied. More

by nikoglozheni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback! We're happy to hear you had a great experience working with James and we'll be sure to share these kind comments with him. Thanks for visiting Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

November 03, 2021

The customer service most notably Allyssa was very responsive and professionally handled. I was also made aware of an upcoming needed brake service which will be done during my next appointment. More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you, John! We're so glad Allyssa made this a memorable visit! We appreciate your five-star review for Herb Chambers Toyota of Auburn!

November 02, 2021

Every one and every thing About the people and the service are excellent. I was serviced by James, who was very professional and customer focused More

by alpeshler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Toyota of Auburn responded

We can't thank you enough for your 5-star review! We loved seeing you at Herb Chambers Toyota of Auburn, and James and our team look forward to your next visit!

November 02, 2021

I had my 15000 mile service. They were quick and efficient. I was very pleased More

by tamj568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Toyota of Auburn responded

This is what we like to hear! We look forward to seeing you at your next appointment!

November 02, 2021

Fast & great service thanks herbs chambers toyota of auburn they been like this for years 👍🏽👍🏽 More

by Josediramirez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boun Vilayvanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Herb Chambers Toyota of Auburn responded

Hi Jose, thank you for visiting our team at Herb Chambers Toyota of Auburn over the last few years!

November 01, 2021

Excellent professional courteous conscience conscinsious timely great awesome Martin was excellent! Very knowledgeable and fair prices More

by Jgraff4012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Nov 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the great review of Herb Chambers Toyota of Auburn! We're glad to hear Martin & the team delivered excellent service and we hope we have the opportunity to work with you again in the future!

November 01, 2021

It was a great experience Melissa did a great job and we got more of a vehicle than we expected More

by michaelgadue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Nguyen
Nov 03, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the awesome feedback! We appreciate you trusting Melissa & the Herb Chambers Toyota of Auburn team with your business and hope you're loving your new vehicle. Take care and thanks again!

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