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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,204 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,204 reviews

September 17, 2021

Always professional! They are thorough and will look at my vehicle’s history, providing options for service as opposed to pushing unnecessary work on me. More

by Highlander1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone who answers the phone
Sep 17, 2021 -

Herb Chambers Toyota of Auburn responded

It means so much to hear our team provided five-star care to you! Thank you so much!

September 16, 2021

I have always gotten personalized/attentive service! My Toyota has served me well and I think the continuity of service has helped to keep me on the road. More

by Lhill1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Sep 17, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers Toyota of Auburn team with your vehicle and look forward to seeing you at your next visit!

September 14, 2021

This is the sixth vehicle I have purchased from this dealership. Outstanding product and service. More

by nancy.gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Nguyen
Sep 15, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you so much for your continued support and confidence in us, Nancy! We appreciate you choosing Herb Chambers Toyota of Auburn for the last six vehicles, and we cannot wait to provide five-star care for the seventh! Take care!

September 12, 2021

Hai was great! He was very helpful and made my car buying process a breeze. I also appreciated that he assisted with getting me some great auto insurance rates. The dealership as a whole was friendly. Will r More

by Iamallenthikeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Parzych, Andrew Pappas
Sep 14, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the positive feedback! We're so glad Hai was helpful to you during your visit and we'll be sure to let him know how pleased you are with the service he provided. Thanks for visiting us here at Herb Chambers Toyota of Auburn and please don' hesitate to reach out if there's anything else we can assist you with!

September 11, 2021

Tim is a very kind and ambitious man. He helped me and my father find the perfect vehicle, and helped as much as he could to get us a good rate for the car. Would do business with him again. More

by Jeffmarcoux81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Nguyen
Sep 14, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for the wonderful feedback! We're so glad Tim worked hard to find you & your father the perfect vehicle and we'll be sure to share your kind comments with him. Thanks again and please don't hesitate to reach out if there's anything else we can assist you with! - The Herb Chambers Toyota of Auburn Team

September 10, 2021

Friendly staff, comfortable waiting area, a bit expensive for service. Service rep explained everything before work was performed and provided a list of what needs to be done at next visit More

by JPG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Sep 10, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this feedback! We appreciate you coming to visit us here at Herb Chambers Toyota of Auburn and hope to see you again next time!

September 08, 2021

Great atmosphere. Very clean and up to date dealership. Staff are very polite and informative. Service was quick . Overall I was extremely satisfied with visit. More

by waltquin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

We love hearing from our happy customers! Your kind words made our day! See you next time at Herb Chambers Toyota of Auburn 😀

September 08, 2021

Had a pleasant reception, the car went into service on time and the multi point check and tire rotation apparently went great. Very happy with the service. More

by dcad1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

We're so glad we could help you take care of these maintenance items for your vehicle! Thank you for coming to Herb Chambers Toyota of Auburn!

September 08, 2021

I will always recommend Clifford to anyone He’s very respectful and has patience for customers thank you once again Clifford for my new Toyota Highlander platinum More

by ruby Seiwaah obeng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Quayson
Sep 08, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for recommending Clifford at Herb Chambers Toyota of Auburn, Ruby! We're so happy to hear that he helped you find a new Toyota Highlander Platinum! See you next time!

September 08, 2021

Professional and very straight forward , this is the second vehicle I've bought at herb chambers toyota of auburn . clean dealership , new and updated, upbeat and fun experience. Staff are very willing More

by Punisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cierra Pellot, Andrew Pappas
Sep 09, 2021 -

Herb Chambers Toyota of Auburn responded

Your comments mean so much to our team! Hai loved working with you, and it's reassuring to hear that you had such a great experience with him! We look forward to seeing you at your next appointment! -Herb Chambers Toyota of Auburn

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