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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,200 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,200 reviews

July 12, 2021

Fast and attentiveNo waitFree water and coffee Fast and attentive No wait Free water and coffee Clean Clean Clean clean clean clean clean clean clean clean clean clean clean clean Had to us More

by asafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Dodd
Jul 12, 2021 -

asafer responded

Hi

Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Auburn this awesome review, thank you!

July 12, 2021

Herb Chambers Toyota is Excellent the service is excellent and friendly will be continuing service at this Dealership in the future. Have been with the dealership for years. More

by Hillclimber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your confidence in Herb Chambers Toyota of Auburn, and for your business. We are thankful to have you as a customer.

July 10, 2021

Pleasant people. However, I did not like the $2000. Dealer markup above msrp. Also, their price quote to install a trailer hitch was triple the normal cost. Had to go elsewhere for that. More

by Gilr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhimitri Lako
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Beaulieu, Matt Parzych, Cierra Pellot
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

We appreciate your honest feedback and rating. We encourage you to reach out to us if you have any questions or concerns. Thank you! We hope you love your new ride! - Herb Chambers Toyota of Auburn

July 10, 2021

What an extraordinary experience. Great staff and team. Quick and easy process. Would recommend to friends and family. Dont bring your Toyota anywhere else but here. More

by Cnk20z1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

Your review made our day! Thank you so much for sharing your Herb Chambers Toyota of Auburn experience, and safe travels!

July 09, 2021

Martin has been my rock. He really cares for the person behind the customer. This is a rare quality within business these days. I called in,had no appointment,and reported my headlight was out. I had to co More

by desertbonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thanks for the five-star rating and kind words! We're happy Martin has continued to make your experience so great! - Herb Chambers Toyota of Auburn

July 09, 2021

I have always had a good experience at Herb Chambers Toyota in Auburn. They are very attentive to my needs and can get me in the same day service. Everyone is very friendly and efficient. More

by JHP&JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to submit this amazing feedback. Glad to hear that you are consistently impressed with the service we offer here at Herb Chambers Toyota of Auburn!

July 09, 2021

Great place to purchase or service a vehicle, friendly and knowledgeable staff, would recommend them to other family and friends for servicing there vehicles ect. More

by cjhebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Banach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boun Vilayvanh, Chan Nguyen
Jul 12, 2021 -

Herb Chambers Toyota of Auburn responded

We are honored to receive your support. Thank you! - Herb Chambers Toyota of Auburn Team

July 08, 2021

Very neat environment with an excellent customer service. Representative was very respectful and honest in explaining the available options that helped us to make a choice. Car prices are pretty cool compare More

by Gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Merrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Quayson
Jul 08, 2021 -

Herb Chambers Toyota of Auburn responded

Gloria, Your confidence in us makes our day! Thank you so much! - Herb Chambers Toyota of Auburn

July 08, 2021

I have been going to herb chambers of auburn about 20 years. Had 4 prius’s over the years and a couple of trucks. I have a very good contact there that I trust Alyssa Moran. Ask for her when you go. Know More

by jpvento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monish Naicker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Nguyen, Issa Naalbandyan
Jul 09, 2021 -

Herb Chambers Toyota of Auburn responded

Thank you for your years of support! We are so lucky to have loyal customers like you at Herb Chambers Toyota of Auburn and appreciate your feedback on Alyssa and the team. Take care!

July 08, 2021

Alyssa is a fantastic representative. She saved me $700 by contacting Toyota about my water pump problem on my 2017 RAV 4 with 60K miles that I was not happy with since the car is relatively new. Thanks so More

by Meunier, Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Meunier, Robert responded

Alyssa Moran is a tremendous asset to Herb Chambers Toyota. She is a caring service representative who cares about her customers. Always a pleasure to work with her.

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