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Herb Chambers Toyota of Auburn

4.9

1,260 Lifetime Reviews

809 Washington St, Auburn, Massachusetts 01501
Call (508) 832-8000

1260 Reviews of Herb Chambers Toyota of Auburn

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September 08, 2018

"Best salesman ever "

- Tysonparody

Thanks to Clifford Quayson and his team for the great job and the respectful of my time and budget.......will recommend all my friends and family to this dealership

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clifford Quayson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andi Xhacka
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephane Jovin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 08, 2018

"Great experience"

- Terry4038

Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again.

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Recommend Dealer
Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 07, 2018

"Best customer Service "

- Eshawaseem1

Best Toyota dealership And best customer service the always worked very hard to get you the best deal possible specially TOMI, DYLAN AND DHIMITRI are the best. Thank you very much guys

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Recommend Dealer
Yes
Employees Worked With
Dylan Hoang
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dhimitri Lako
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tomi Tsitsos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Transaxle service on 2014 Avalon Hybrid"

- sailorboy92

I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future.

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Recommend Dealer
Yes
Employees Worked With
Martin Dodd
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 06, 2018

"Great service & price"

- gemstonema

Mileyda was great. It had been 11 years since I last purchased a car and she eased me back into the experience. She did everything asked and made the experience a pleasure.

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Recommend Dealer
Yes
Employees Worked With
Mileyda Cruz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chan Nguyen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andi Xhacka
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tomi Tsitsos
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lauren Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"drop in"

- Michael

needed an inspection sticker and was taken in right away., and was ready in less than twenty minutes. service advisor was right on the mark with the time it would take.

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Recommend Dealer
Yes
Employees Worked With
Lauriann Tambone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"Great experience! "

- Lisa

Thanks for all your help and patience Tony! I will be happy to buy a car from you anytime! I am sure I am going to love my new car!

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Recommend Dealer
Yes
Employees Worked With
Tony Vu
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"Friendly salesman"

- Ktnguyen928

I went in looking for a used car and left with a brand new 2018 Toyota Camry. Hai was able to give me all the information regards to the car with no hesitation. He’s super friendly but knows how to keep it professional. Would recommend him to everyone! Thanks Hai!

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Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 05, 2018

"The pricing department fails to deliver"

- smallandsimple

I found a car online and arranged to view it here at the Herb Chambers store in Auburn. It was $1500 above KBB and $1000 above a similar model with 20k less miles at a different dealership. The sales rep explained that Smart Pricing would not allow the dealer to negotiate on the price. They refused any offer and said if I don't buy it, they would sell it to someone else. The car was posted for 19k, reduced to 15.5k. After I left, the price went back to 18k. Lesson learned. If you want to buy a car from them, it better be a good deal before you set foot on the property. I bought a car from them years ago and was looking at buying this car and eventually a new minivan for my wife. I recommend you look elsewhere if you do research and their price is higher.

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Recommend Dealer
No
Employees Worked With
Kennedy Lidonde
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dylan Hoang
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"bad day with finace "

- marrero114

he mest up my deal made me cansell my insurance and plates then 3 days later they couldent make the deal it was a bad expirience the manegers never helpt me out with the problem they dont care of there costermers

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Quality of Work
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Recommend Dealer
No
Employees Worked With
Jimmy Eldean
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Clifford Quayson
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christopher Stockert
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dylan Hoang
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tomi Tsitsos
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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