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Herb Chambers Toyota of Auburn - Service Center

Auburn, MA

4.7
981 Reviews
Call Service Center (508) 832-8000

981 Reviews of Herb Chambers Toyota of Auburn - Service Center

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April 11, 2024

I brought my car in for an oil change at 10:45 and it took one hour! More

by medeiros.lartist32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juljan Imeraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience during your recent visit and understand that your time is valuable. We hope to have the opportunity to provide you with a more efficient experience in the future. Respectfully, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Helpful
April 08, 2024

Wonderfully kind and sociable employees make any service or shopping an enjoyable experience. Highly recommend. More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Herb Chambers Toyota of Auburn responded

Mitchell, we're delighted to know that our team at Herb Chambers Toyota of Auburn made your experience enjoyable. Thanks for the high recommendation!

Helpful
April 04, 2024

Fast, reliable and passionate personnel with great skills of customer service. Always a pleasure to do business with them. More

by dritansulaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juljan Imeraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Herb Chambers Toyota of Auburn responded

Dritan, we're glad to know you had a positive experience with our team at Herb Chambers Toyota of Auburn. Thanks for your kind words about our fast and reliable service!

Helpful
April 03, 2024

Everything was great! Best experience I’ve had in a dealership - super quick! Will definitely be coming here for all of my future services. More

by emily.nixon1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ferraro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to know you had a great experience at Herb Chambers Toyota of Auburn! We look forward to assisting with all your future services. Thanks for the review and see you next time!

Helpful
April 03, 2024

Always have a great experience at herb chambers Toyota or Auburn. Quick and friendly service! More

by BritNicole33
Recommend Dealer
Yes
Employees Worked With
Samantha Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Schoener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Herb Chambers Toyota of Auburn responded

Nicole, We're glad you had a five-star visit to Herb Chambers Toyota of Auburn! Thank you for being part of our family!

Helpful
April 03, 2024

My car came on on a tow truck and was taken car of by the end of the same day. Kevin kept me updated on the progress of my vehicle. Thank you for the great service! More

by Katie2961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
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Apr 04, 2024 -

Herb Chambers Toyota of Auburn responded

Katie, we're glad to know Kevin and our team at Herb Chambers Toyota of Auburn were able to get your car back on the road quickly. Thanks for trusting us with your vehicle!

Helpful
March 29, 2024

Service was very excellant. the employee who helped me was nice. I would come back again. More

by pom koo
Recommend Dealer
Yes
Employees Worked With
Dat (Brian) Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Herb Chambers Toyota of Auburn responded

HI Pom Koo! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us and that our employee was able to assist you effectively at Herb Chambers Toyota of Auburn. We truly appreciate your feedback and look forward to welcoming you back again soon! If you have any further questions or need assistance, please don't hesitate to reach out.

Helpful
March 29, 2024

I feel very please with the friendly staff members and the service provided at needed times. More

by JANDELIZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hai Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

We appreciate your positive feedback and shoutout to our team at Herb Chambers Toyota of Auburn! We hope to serve you again in the future. Safe travels!

Helpful
March 29, 2024

I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Banach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

Apr 01, 2024 -

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

Helpful
March 27, 2024

Great service and sales people. Kevin in service was great today . I met Chandler Horne in sales. He was great too. More

by brianknowltonbak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kobel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Herb Chambers Toyota of Auburn responded

Brian, it's fantastic to know that Kevin and Chandler from our team at Herb Chambers Toyota of Auburn provided you with great service. Thanks for the positive feedback!

Helpful
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