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Herb Chambers Toyota of Boston

Boston, MA

4.5
1,015 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,015 reviews

December 24, 2017

Quick & Easy This was the best and easiest experience I have had buying a car. Did most of my negotiations over the computer. Made a deal within a few days. We cam More

by Dcvineyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hester, Miklos Kamondi, Kenny Leung
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Rosie and Dan, for coming all the way from Martha's Vineyard and for providing us with this great feedback! Kenny, Miklos and Brian are wholly devoted to the success of our guests’ experiences and we are so proud to have them on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Happy Holidays! Howie Reske, General Manager

December 23, 2017

Great service Everything was great! People are friendly. I got an oil change. Sean was friendly. I will return here for more service. Thank you very much. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much, Linda! Sean is such an asset to our team and I'm so glad he was able to assist you. Happy Holidays! Howie Reske, General Manager

December 22, 2017

Great way to start the day Everyone pleasant, room to wait while car being serviced is comfortable, quiet, and complimentary coffee and pastry served. Car serviced quickly. C More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang
Dec 22, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Betty, so much for taking the time to write this review! Happy Holidays! Howie Reske, General Manager

December 21, 2017

Service appt Sean Cho is awesome. The estimate was right on point and all work was done well. Shuttle service was very helpful. Everyone was professional and respe More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Susan, for taking time to leave such a great review. I'm so pleased to hear that Sean did a great job with assisting you. We truly value your business and hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 21, 2017

Should have been my first stop I traveled all around the Boston-area looking to purchase a Tacoma. This was my last stop, but looking back, it should have been my first! The service More

by David Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, David, for sharing your story! We really appreciate your business, as well as, your feedback on working with Riad. We trust you are enjoying your new Tacoma and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy Holidays! Howie Reske, General Manager

December 20, 2017

Service on my Prius V Though nothing complicated needed doing - only tire swap to snows and oil change, everything weny smoothly, job was quickly done, and all went as hope More

by 2013PriusVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you! I will be certain to let Steve know what a great job he is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Happy Holidays! Howie Reske, General Manager

December 20, 2017

to the point, no time wasted, got what I came for I worked with Riad Tubaishat. He made the purchase an uncomplicated experience. We arranged for the test drive ahead of time, the vehicle was ready wh More

by Maria Senderovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riad Tubashait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung
Dec 20, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Maria, for taking the time to write this review! I'm so pleased to know that Riad and Kenny made your buying experience a positive one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Happy Holidays! Howie Reske, General Manager

December 20, 2017

Good Experience Steve was friendly and communicated well so that I knew what needed to be done, why and how much it would cost. I received a call from him as soon as More

by Local Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Paul! I really appreciate your feedback on working with Steve. We value your business and hope you have a very happy holiday season! Best, Howie Reske, General Manager

December 19, 2017

maintenance annul check up my expericne was wonderful. the sales staff helped me an dmade surei recieved what I needed with a great deal. sevice was great. will come back again More

by Keisha Greaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Dec 19, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Keisha, so much for the wonderful review. Tamisha is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Happy Holidays! Howie Reske, General Manager

December 12, 2017

Customer service is always patient and friendly The customer service staff is very positive and always take the time to explain everything. It's nice to see familiar faces each time I return for se More

by neighbor12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Dec 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Howie Reske, General Manager

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