Herb Easley Motors Inc.
Wichita Falls, TX
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Had the top part of motor on my 2015 Suburban rebuilt last January and a new transmission installed a couple of weeks ago (two day turnaround on new transmission install was awesome)! My Suburban runs st last January and a new transmission installed a couple of weeks ago (two day turnaround on new transmission install was awesome)! My Suburban runs strong, just like when I bought it new in 2015; I now plan to keep it another 8 to 10yrs! Very happy with the work and customer service at Herb Easley! I'm a customer for life! Thank you Ronnie and the awsome technician in the service department! More
Just bought a VW Atlas form HE Volkswagen. The guys were great to work with. I couldn't be more happy with the service. John Cerda did all my VW settings and let me know I could reach out The guys were great to work with. I couldn't be more happy with the service. John Cerda did all my VW settings and let me know I could reach out to him if I needed anymore help. If you are looking for a new car be sure to go to HE Motors. More
Mike & Derek really went above & beyond for my wife and I. Everything from helping us find a vehicle, to working with the lender to ensure we got approved to finance one. We we're really impressed w/ their I. Everything from helping us find a vehicle, to working with the lender to ensure we got approved to finance one. We we're really impressed w/ their dedication & attention to detail. -Cheers, Guys!! More
This is second time this location screwed up a vehicle of mine. Power steering pump fell off after factory revall repair. I am a bodyman with 40 years experience. I also do mechanic work. Have 2 high end dia mine. Power steering pump fell off after factory revall repair. I am a bodyman with 40 years experience. I also do mechanic work. Have 2 high end diagnostic tools. Mazda 3 PATS system needed reset. Mazda requires an in code which you must pay for. Decided to just pay dealer. They shut the battery tray under the hood and damaged hood and hinges. Now the car does not run. They probably fried the PCM. Car history shows it only put out 2 codes ever. They have been unresponsive and quite frankly incompetent More
Purchased my Mazda from Herb Easley and couldn’t be more happy with the service I received, from the sales person to the finance department! Excellent experience! happy with the service I received, from the sales person to the finance department! Excellent experience! More
Great experience, our salesman Tony Veretto was awesome during the whole process. Look him up if you're looking for a vehicle. 2 thumbs up during the whole process. Look him up if you're looking for a vehicle. 2 thumbs up More
I will say purchase went smooth, I was initially very please with my purchase. I purchased a 2019 Chevy 3500 HD in very good condition with remaining factory warranty and included the HE promise and a li please with my purchase. I purchased a 2019 Chevy 3500 HD in very good condition with remaining factory warranty and included the HE promise and a lifetime warranty on drive terrain. All great I thought. I was told it went through the GM multipoint inspection and everything checked out. Now 6 months later and 5K miles my truck is setting in a dealership in another state and needing almost $6,000 in repair just to get the tires to roll again. I contacted HE for support in helping with this $6000.00 to get the tires rolling again. A insulting $790.00 dollars was offered and no other support. So 6 months after buying a beautiful used vehicle from this dealership I am stuck with a almost a 5K mechanic bill, half of a towing bill, almost $500.00 and no dealer support to say. What happened to my Diesel truck with 70K miles? A very high level explanation provided to me from a very understanding Chevy dealership was, the emissions particulate filter malfunction causing back pressure bursting the boost hose to the intake, at that point the truck stopped dead in its tracks with my three horse trailer and horse in tow. Emission not covered under factory warranty after stated mileage. I asked for support and splitting the cost and was denied. By the way my truck has 100K factory warranty still in place but coverage is limited. My experience with this dealership in the end is not good and if you buy a used vehicle from HE make sure you understand support will be minimal. I am now questioning the HE promise and the lifetime power train warranty that was one of the high points from the sales man, it almost feels like its just words. Now looking back they were only out to make a sale not to keep a customer. Remember buying a vehicle is much more that just how the sale goes in the beginning. When your miles from home and need your dealer, this one will leave you standing and on your own. More