Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Amazing service continues!! I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me wi I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me with a smile and provide a clear run down of what will be done and why along with how much it will cost. Today, Vitaliy Khlebnikov was the Service Advisor that handled my vehicle. To put it simply; HE’S an ALL STAR! Great customer service, offered excellen alternatives and had me out the door 15 minutes earlier than expected. Thanks, Vitaliy! if you’re looking somewhere to buy a car, it’s here. If you’re worried about maintenance, ask for Vitaliy he’s got you! More
Micheal Goodman My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services to anyone who asked, and tell them to ask for Mr Goodman. More
Friendly Quick service Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back to him in the future for assistance More
Great Service After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the service advisor, Rodney Rogers, was incredibly nice and professional. Great service! More
Fantastic Service I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are mor I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are more concerned with the best interests of the customer rather than what will get them the most money. They are very considerate and go above and beyond when it comes to customer service. More
check up Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to buy or fix anything. Everything I go in for gets fixed while I wait, and is always what I expect to pay or less. They have great amenities, office/cubies to work in, free coffee machines, donuts, wifi, you name it. Great place More
Excellent Courteous Service Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help y Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help you with the service and repair of your vehicle and to get you the best and fairest price possible. More
Honest, Trustworthy, Realistic Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch customer service and educated insight on your Subaru. I would highly recommend coming to Herb Gordon Subaru when servicing your vehicle. More
Excellent service, above and beyond expectations The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repa The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repair, and were able get Subaru to even help cover some of the costs. I have taken my car to this center for all maintenance and have never been let down, and know that they take pride in their work and are always looking to help their customers. More
Very pleased Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programmin Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programming to address a battery issue and even arranged wiper blade replacement under warranty. More