Heritage Chrysler Dodge Jeep Ram Owings Mills

A service manager that cares I have never been so welcomed and listened to as when I talk to Brent! He cares about his customers and the care that I receive when my Jeep is in th I have never been so welcomed and listened to as when I talk to Brent! He cares about his customers and the care that I receive when my Jeep is in the shop. THANK YOU More

Fantastic service John went above and beyond to get me the car I wanted. I will definitely recommend this dealer to friends. I am totally pleased with my experience. John went above and beyond to get me the car I wanted. I will definitely recommend this dealer to friends. I am totally pleased with my experience. More

They are the best. Friendly sale staff. Service department is the best. Fast dependable service. Service department in and out on time. Repair cost is reasonable and de Friendly sale staff. Service department is the best. Fast dependable service. Service department in and out on time. Repair cost is reasonable and dependable. I purchased 4 cars and will return if I need another. More

Everyone was extremely helpful. Courteous and helpful dealership. Would highly recommend. Brent went out of his way to deliver a very high level of customer service. The whole team Courteous and helpful dealership. Would highly recommend. Brent went out of his way to deliver a very high level of customer service. The whole team worked well together in an organized manner. More

Excellent Service Victor and Brent are excellent representative of the owings mills dealership. I have been impressed by Brent throughout the years and cant imagine goi Victor and Brent are excellent representative of the owings mills dealership. I have been impressed by Brent throughout the years and cant imagine going there if hes not there! More

The best I keep returning to this dealership because I always receive the best service. They are always courteous and professional get the job done right the I keep returning to this dealership because I always receive the best service. They are always courteous and professional get the job done right the first time. More

Heritage service department is excellent! Once again, Heritage service department has taken great care of my vehicle, providing all services that are needed, with a fair price and friendly ser Once again, Heritage service department has taken great care of my vehicle, providing all services that are needed, with a fair price and friendly service. I can't imagine taking any of my vehicles anywhere other than Heritage. They've been keeping my family safe and on the road for well over 14 years, even taken care of complicated diagnostic evaluation of an older vehicle thwt others could not fix. Keep up the good work! More

Awesome experience! The staff over at Heritage were very helpful and friendly. They helped us get a truck we didn’t think we would qualify for. John was so patient and to The staff over at Heritage were very helpful and friendly. They helped us get a truck we didn’t think we would qualify for. John was so patient and took the time to help us pair our phones to the car and explained how to use major functions of the truck. We couldn’t be happier with the service. More

Long time customer Loves the service I have been using this dealer for service for almost 11 years with the same jeep. They always fix it right and they fix it the first time. From comple I have been using this dealer for service for almost 11 years with the same jeep. They always fix it right and they fix it the first time. From complex repairs to the simple ones they have always been very helpful. Brent and his team really go the extra mile. They aren't pushy, but instead are very professional. More

Great Experience Last week, I purchased a new Jeep Sahara, which had been a long overdue dream. The Jeep had been ordered by Phil, the Service Manager, sight unseen. P Last week, I purchased a new Jeep Sahara, which had been a long overdue dream. The Jeep had been ordered by Phil, the Service Manager, sight unseen. Phil worked for several weeks to get me exactly what I wanted. When I came into the dealership, I met John Ferraiuolo, who made the purchasing experience effortless and seamless. He showed me all of the details of the vehicle and even took the time to reintroduce me to driving a stick, since it had been over 20 years. Since the purchase, John has checked up on me several times. I feel like I got not only a new vehicle, but a new friend! More