So,12/20/2019 I brought my GC in for a lot of work.Coolant exchange,thermostat replacement, transmission fluid change(not sure why as it’s usually good for 100k,my vehicle only has 42k) and transfer case fluid exchange,already had brake fluid changed and flushed my last visit.
Anyhoo,arrived at 7.30 am,my appointment time,only one Service Adviser there,Mo.He has a bright and friendly outgoing personality which really set a good start to my experience.(Wayyyyyyyyyyyy different from my last visit to attempt to buy my 16th vehicle,suffice to say,Russell Troxell was AWESOME yet the total lack of follow up from managers meant Criswell Jeep benefited from my $38k for the new Jeep she now owns).........anyway,back on track............as always,the Service Dept,albeit a lot of new faces, seem to do a great job.I am THAT owner that waits for their vehicle and expected to be there along time for what I needed done.
Arrived at 7.30am left at 11am so was very pleased that,as always Service Dept was very efficient.Thats why our vehicles ONLY get serviced here.Would like to have purchased my wife’s latest vehicle here but on this occasion it wasn’t meant to be,I guess.
What I WOULD advise people to do due to the amount of electronics in vehicles these days,if and only IF it is within your budget,consider the MOPAR MaxCare Warranty Plan to protect your investment.You don’t need to buy it from the Dealership if you don’t want to,can buy it online and opt for payment for it if you want.Has saved me a bundle with my wife’s cars over the years.(she is hard on her vehicles as she expects a Jeep to perform AS a Jeep!!!