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Heritage Ford

South Burlington, VT

4.9
1,743 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,743 reviews

June 06, 2019

New purchase Great fast experience. Turner and Chad respected my time and made everything very quick and easy to purchase my new truck. I would recommend them for More

by Jon
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin
Jun 11, 2019 -

Heritage Ford responded

Jon, Thank you for posting! It's fantastic that Turner and Chad provided such a top notch experience. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 05, 2019

Personable, competent, efficient Bing, bam, boom. Got me in and got me serviced. Sent me a text when they were done and got me out of there. What more could you want?! More

by Hollysgore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 11, 2019 -

Heritage Ford responded

Holly, That's great to hear! Glad you enjoyed working with our service team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2019

Excellent I worked with Kevin Dowd and I he did and excellent job! I would gladly work with him again and would recommend him to anyone shopping for a new Ford! More

by RangerOwner19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Kevin Dowd
Jun 11, 2019 -

Heritage Ford responded

Thank you for your recommendation! It's fantastic that you had such a positive experience working with Kevin. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2019

Quick and easy Had a recall on my Ford f-150 was in and out around hour and everyone was very friendly and committed to quality customer services!!! More

by Tom,F-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Shawn Clifford, Ryan Morriseau
May 31, 2019 -

Heritage Ford responded

Tom, It's fantastic that you received such excellent service from our team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 31, 2019

Enjoyed my experience Overall everyone I dealt with was very kind and courteous. Everything was explained very well and the truck I purchased looked great. Turner was very More

by Duke88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Heritage Ford responded

That's wonderful to hear! Glad that Turner provided such an excellent experience. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 27, 2019

Great new ride. It's a pleasure to work with a solid team. The people make you welcome from from all levels. The knowlege of sales and finance team up to move you t More

by Happy trucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Adam Rich, Ariel Ballard
May 31, 2019 -

Heritage Ford responded

We appreciate you taking the time to post such a nice review! Glad to learn our sales and finance teams provided such a top notch experience. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 27, 2019

Great fast and patient service I worked with Turner Ede on my F150 lease deal. He was very knowledgeable and helpful in helping me choose the right truck for me. Everything went smo More

by Tigmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Heritage Ford responded

Thank you for your recommendation! Glad that Turner and Abby were so helpful. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 26, 2019

Friendly, knowledgeable and understanding. The salesperson, Ariel Ballard, was extremely helpful. She spent extra time helping me select the right truck and answering my questions. I stopped More

by Tjnash44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Christopher Nemes, Ariel Ballard
May 31, 2019 -

Heritage Ford responded

Glad you enjoyed working with Ariel! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 25, 2019

Refreshing When I visited heritage it was pretty busy. Dave the salesman I dealt with was also dealing with other customers simultaneously. Most would think this More

by Vtstud12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Sturgeon
May 31, 2019 -

Heritage Ford responded

We appreciate you taking the time to post a review! Glad Dave made sure your purchasing experience went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 25, 2019

Collision Repaired Friendly customer service. Clear explanations of process. Effective liaison with insurance. Smooth intake of vehicle. Prompt repair ahead of schedule. More

by Wgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, Cassie
May 31, 2019 -

Heritage Ford responded

What a nice review! It's wonderful that our Collision Center provided such a thorough, excellent experience. Thank you for taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

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