Back

Heritage Mazda Towson - Service Center

Lutherville, MD

4.3
209 Reviews

209 Reviews of Heritage Mazda Towson - Service Center

Sort by
February 22, 2018

Another great service experience Jennings customer service was stellar as usual. I highly recommend Heritage service dept. and specifically Jennings. The other service members are mor More

by Ralphyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Feb 28, 2018 -

Heritage Mazda Towson responded

We're so happy we were able to help you out! Thank you, and have a fantastic day!

February 17, 2018

Another Great Experience! As always, the Mazda dealership in Timonium performed above and beyond. I stopped in without an appointment, had my tire repaired, oil checked, and a More

by Sjbq59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I can't remember!!
Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

Feb 22, 2018 -

Heritage Mazda Towson responded

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

February 11, 2018

Excellent service-as always! Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From More

by 2017 CX-5 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Jennings McManus
Feb 13, 2018 -

Heritage Mazda Towson responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson! We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2018

Jennings and Dora are awesome I had a warranty issue. It took a little bit for them to figure out what was wrong but Jennings was always keeping me up to date on everything. Dora More

by 13echeSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin!, Dora Norman, Jennings McManus
Feb 12, 2018 -

Heritage Mazda Towson responded

Hello, thank you; we appreciate your feedback! We are so glad Jennings, Dora, and Austin could all help you! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2018

A newer, upgraded, prettier ride... Mazda 2017 Zoom zoom It’s always a pleasure to go to Heritage for purchasing or servicing my car. I am getting a newer safer car with dealer warranty for same price. For 4 More

by Jlzjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Hudson, Dora Norman, Jennings McManus, John Holliday
Jan 31, 2018 -

Heritage Mazda Towson responded

Thanks for your feedback. We're happy you find it a pleasure to visit our dealership. We're looking forward to your next visit with us!

January 24, 2018

Helpful, friendly service Came in to have the battery replaced in my key. The key turned out to have a faulty part and would not close after being opened. Without any hassle, J More

by Bholmes102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Warehime
Jan 30, 2018 -

Heritage Mazda Towson responded

Hi, we are so pleased you enjoyed your visit to Heritage Mazda Towson! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

January 23, 2018

Service writer went above and beyond the call of duty I had my 2014 cx5 in for regular maintenance and had a question about tire warranty. My service writer was able to contact the tire manufacturer to re More

by Voice actor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennings McManus
Jan 25, 2018 -

Heritage Mazda Towson responded

We are so pleased you enjoyed your visit to Heritage Mazda Towson! We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2018

Great service Came in for an oil change, no hassle, quick and easy great customer service!! Jennings was great from start to finish!! Definitely recommend to anybod More

by Cheekychap85
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennings McManus
Jan 14, 2018 -

Heritage Mazda Towson responded

We're happy Jennings delivered great customer service in your recent oil change experience. We appreciate your recommendation and hope we may be of service again in the future!

December 13, 2017

Great unexpected surprise After addressing having my Mazda CX5 maintenance servicing, and discovering the Owings Mills location had closed, I scheduled an appointment at the To More

by car service surprise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams, Craig Chappell, John Holliday
October 16, 2017

Great customer service experience Bryan was very friendly, greeted me right away. He explain clearly what the service was going to be and advise me about the parts that would need to b More

by MSQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
Oct 18, 2017 -

Heritage Mazda Towson responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Mazda Towson works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!