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Heritage Nissan

1.2

6 Lifetime Reviews

1500 Veterans Memorial Hwy, Rome, Georgia 30161 Directions
Sales: (800) 942-3602

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6 Reviews of Heritage Nissan

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August 02, 2018

"bad brakes"

- angrymama

Had brakes put on here two years ago and they've never been right.Took it back last week.Paid $115 for brake work and the brakes are actually WORSE!!Spoke to Cass,the so-called service manager.Total jerk.Emailed the main office.They didn't bother to read my email.Just sent my contact info to the sales dept.-0 stars

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Recommend Dealer
No
Employees Worked With
too angry to remember names
October 22, 2017

" Take it or leave it."

- NoThanksHeritage

Went look at a new Nissan and the FIRST offer they presented was a decent price on the car but $2000 in dealer fees. Tried to negotiate with them and they wouldn't budge one dollar. Never had a salesman not negotiate a deal. Thankfully I walked and got a a dealer who wanted to make a sale and was willing to negotiate. Don't waste your time here, go to any of the surrounding dealers and you'll save money.

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Recommend Dealer
No
Employees Worked With
??
June 03, 2016

"Paul burgess"

- Kaydens dad

Paul burgess was the dealer that worked with me he was very knowledgeable and helpful he got an idea on what kind of car suited my needs and gave me a list of options I'm very grateful to have found him because he fought hand and fist to put me in a 2015 Chrysler 200 limited and I don't really have great credit thank you Paul and heritage Nissan of rome

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Recommend Dealer
Yes
Employees Worked With
Paul burgess
March 23, 2016

"Very disappointed in management "

- ZacLawson911

After buying three, two of which were new cars from Heritage Nissan and one being a 52k dollar truck you'd think they would be out to keep you as a customer.... Boy was I wrong. Eddie Dodd is the only good thing that Heritage has going for it. Bought a new 2015 Nissan Altima S special edition a few months back and decided we needed a little more ground clearance and room for the family, so I decided I would go trade up to a suv, little did I know the Altima I was sold a few months prior is now not worth half what I purchased it for. I have descent credit with 4% interest rate, and didn't roll over any negative equity into the car. Was told I got the car way below fair market value and even though I didn't pay any money down if I chose to come in and trade up I would have no problem doing so.....WRONG!!! First of all I was trying to buy a demo with 4800 some odd miles on it with a sticker price of 34k on it. I wasn't given any discount for it being a demo, showed the manager where they had priced the identical vehicle a 2016 Nissan Rogue SL for 29,900 on there website that was in fact new and not a demo, just to be told if he did drop the demo's price to the price of the new vehicle that he'd have to pay me less for my deal of an Altima they sold me six months ago. After all said and done I'd be paying 40k for a demo, not even a new rogue because of a great so called deal they made me on my 2015 Altima..... Needless to say if Heritage Nissan ever wants any business from me again, they better get a better team of management. Other than myself for getting such a sour deal in my Altima, I feel sorry for Eddie Dodd, who tried his best to keep a loyal customer happy to only have his wings clipped by management.. Thank you Heritage Nissan for sticking me with such a great deal. Like I've said I bought the last three vehicles I've owned from you only Because of one of your sales staff, I've sent numerous people to you that's bought cars as well. I won't be sending anymore friends or family there so they can get ripped a new one like I did. Have a Blessed day, hope your management is able to sleep at night!!!!!

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Recommend Dealer
No
Employees Worked With
Eddie Dodd and management
October 30, 2015

"Great Customer Service"

- Cancan0113

Denise Jones, Joey Wright and Ryan Miller were very friendly employees that helped me and lead me in the right direction while at Heritage Nissan in Rome, GA! Couldn't have asked for better customer service while there! 5 stars all the way for these employees!

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Recommend Dealer
Yes
Employees Worked With
Denise Jones, Ryan Miller, Joey Wright
July 20, 2008

"I am in my mid forties and have purchased 6 new vehicles..."

- cwhisen

I am in my mid forties and have purchased 6 new vehicles in that span. I do my research on what I purchase as far as the features and price. I use Edmunds and other sites to do that research. All of the dealers I have dealt with try hard sell tactics to say, "What can I do to put you in that vehicle today". After dealing with a local dealer and getting absolutely no where, I asked for quotes from multiple dealers from the Nissan website. One of those dealers was Heritige Nissan. I have have never bought a new car and had such an enjoyable experience. The salesperson was prompt, courteous, understood my needs and worked deligently to make sure that I had exactly what I wanted. All this was done without hard sell pressure tactics. An issue arose with the car upon delivery and what should have been a car buying nightmare, turned into the best car buying experience I have ever had. While the dealer worked to resolve the issue on the car, he provided a loaner that was even better than the car I purchased. The issue was from the manufacturer and not the dealership's. The dealership was 40 miles from my home, they kept my new car until they resolved the issue and made sure that I would have no future issues. All the while I was enjoying a great loaner that they had filled with gas. And as we all know gas is not cheap. In the end they delivered my new car to me when it was ready. Great price+great service= GREAT EXPERIENCE.

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Recommend Dealer
Yes
Employees Worked With
Tim Shepard
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