After buying three, two of which were new cars from Heritage Nissan and one being a 52k dollar truck you'd think they would be out to keep you as a customer.... Boy was I wrong. Eddie Dodd is the only good thing that Heritage has going for it. Bought a new 2015 Nissan Altima S special edition a few months back and decided we needed a little more ground clearance and room for the family, so I decided I would go trade up to a suv, little did I know the Altima I was sold a few months prior is now not worth half what I purchased it for. I have descent credit with 4% interest rate, and didn't roll over any negative equity into the car. Was told I got the car way below fair market value and even though I didn't pay any money down if I chose to come in and trade up I would have no problem doing so.....WRONG!!! First of all I was trying to buy a demo with 4800 some odd miles on it with a sticker price of 34k on it. I wasn't given any discount for it being a demo, showed the manager where they had priced the identical vehicle a 2016 Nissan Rogue SL for 29,900 on there website that was in fact new and not a demo, just to be told if he did drop the demo's price to the price of the new vehicle that he'd have to pay me less for my deal of an Altima they sold me six months ago. After all said and done I'd be paying 40k for a demo, not even a new rogue because of a great so called deal they made me on my 2015 Altima..... Needless to say if Heritage Nissan ever wants any business from me again, they better get a better team of management. Other than myself for getting such a sour deal in my Altima, I feel sorry for Eddie Dodd, who tried his best to keep a loyal
customer happy to only have his wings clipped by management.. Thank you Heritage Nissan for sticking me with such a great deal. Like I've said I bought the last three vehicles I've owned from you only
Because of one of your sales staff, I've sent numerous people to you that's bought cars as well. I won't be sending anymore friends or family there so they can get ripped a new one like I did. Have a Blessed day, hope your management is able to sleep at night!!!!!