Heritage Subaru Catonsville

Keeps their word. Good to deal with I drove from Pittsburgh pa to Baltimore to buy a used Subaru Forester touring. I have bought a lot of cars locally and over the Internet. This dealer I drove from Pittsburgh pa to Baltimore to buy a used Subaru Forester touring. I have bought a lot of cars locally and over the Internet. This dealer was a pleasure to deal with. They kept their word on a deal that was done over the Internet. I would do business with them again. It was worth the drive to get exactly what I wanted. If you go you want to deal with May Ferris. She was a great sales person. More

I would highly recommend Russell Subaru catonsville. Last week my brother-in-law purchased a 2016 Subaru Impreza from Steve Sherman. I recommended Steve because I had purchased my 2015 Subaru Legacy fro Last week my brother-in-law purchased a 2016 Subaru Impreza from Steve Sherman. I recommended Steve because I had purchased my 2015 Subaru Legacy from him. Steve explained everything to us from the price of the vehicle and financing to the operational features and other products that were offered. In the time that I have had my car whenever I had any questions Steve was right there to answer them and has been wonderful also to my brother-in-law, Wayne. Wayne was extremely pleased with his experience with Steve. I must add also that my service experiences with my Subaru have also been very good. Joy and Wayne More

New members to Team Subaru! Steve Sherman was a pleasure to work with from beginning to happy ending of our car buying experience. This was our first Subaru (2016 Crosstrek) and Steve Sherman was a pleasure to work with from beginning to happy ending of our car buying experience. This was our first Subaru (2016 Crosstrek) and Steve was patient and engaging as we worked through our options. When we settled on the car we wanted, it was not in Russel's inventory, so Steve traveled to NJ to get the car we wanted and had it for us the next day. More

Friendly, Professional & Efficient Every question was answered with clarity and patience. Our overall experience was exciting, comfortable and thorough. Every employee we asked a que Every question was answered with clarity and patience. Our overall experience was exciting, comfortable and thorough. Every employee we asked a question to was helpful and insightful. Thank you so much for making our first experience purchasing a Subaru successful! More

Great Service I want to thank my Sales Specialist, May Farris, for her exceptional service and easing my stress of investing in a Subaru Crosstrek. It was time to I want to thank my Sales Specialist, May Farris, for her exceptional service and easing my stress of investing in a Subaru Crosstrek. It was time to part with my beloved 2002 Outback Impreza, which served me well. She was thoughtful, listened to my needs and made sure that they were met. Her follow through and commitment let me know that I made the right choice. Ms. Farris and the entire team at Russel Subaru worked to ensure that my experience was a great one and for that I am grateful and extremely pleased with my new Crosstrek . More

Thank you Kevin James Kevin James made our car buying experience pleasurable! He is honest, up front and easy to deal with. He was always quick to respond and follow up. H Kevin James made our car buying experience pleasurable! He is honest, up front and easy to deal with. He was always quick to respond and follow up. He was thorough and respectful. We highly recommend working with Russel Subaru in particular Kevin James. More

Positive Buying Experience May and Kevin treated me with a lot of respect, being up front with price, and went the extra mile to earn my business. I showed up around 8 pm to co May and Kevin treated me with a lot of respect, being up front with price, and went the extra mile to earn my business. I showed up around 8 pm to complete purchase and delivery. Even though May was handling other customers, she, CJ, the business manager who handled the transaction paperwork, and those that prepared the vehicle for delivery got me on the road fairly quickly. I have purchased several vehicles and that was one of the quickest, smoothest deliveries I have experienced. More

Great experience The salesperson was very great. She helped me choose the right options along with the manager getting me approved on different options. Also, very hel The salesperson was very great. She helped me choose the right options along with the manager getting me approved on different options. Also, very helpful on the lease return. More