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Heritage Toyota

S. Burlington, VT

4.9
3,869 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,869 reviews

February 21, 2020

We’ve dealt with this dealership for 25 years. Always very well satisfied with our purchase. I trust them completely with our wishes. Thank you More

by Ceillangey
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Feb 24, 2020 -

Heritage Toyota responded

Thank you so much for your review and we appreciate your business! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 20, 2020

Matt Messenger is a gem! I met Matt briefly on February 13th to outline what I was looking for in a 2019 or 2020 Highlander and to set up a test drive on Saturday. On Friday, More

by Mimcnamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Heritage Toyota responded

Awesome! Thank you for sharing your experience. Sounds like Matt did a great job of helping you. We appreciate your business and we look forward to helping you in the future. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 20, 2020

Great service. Professional staff. Good People Good friendly vibe when you walk in. Not overwhelmed. Derek was very helpful as we navigated the trade in of a newer Camry for our new RAV 4 Hybrid. More

by mnew0226
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernie Cieplicki
Feb 21, 2020 -

Heritage Toyota responded

Happy to hear Derek was able to help you. Enjoy the new Rav4 Hybrid! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 15, 2020

Great experience with Jason! I went to Heritage Toyota a few days ago to just look around and see what my options would be when my RAV4‘s lease would be up in August. I never inte More

by joydub1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Heritage Toyota responded

Wow! It makes all the difference when you can talk to a patient and knowledgeable salesperson like Jason. You picked an awesome ride. Enjoy it and we appreciate your business. Thank you. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 15, 2020

Very friendly, efficient and excellent service starting with service agent who met me at the car, reviewed what plan of service was, escorted me to waiting room and returned promptly to review results of More

by Cubadoll
Recommend Dealer
Yes
Employees Worked With
Sorry to say, can't recall name of (male) service agent.
Feb 17, 2020 -

Heritage Toyota responded

I agree the service drive is awesome. You can just get out of your car in an warm environment and show or explain what is happening with it right there. When it is ready just get in and drive out. Thank you for sharing your experience and giving the kind review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 14, 2020

Dealership was great. I was able to get in the day after I called for an appointment. My engine had a serious issue that took several days to get parts for , but with the supplied rental I was able to conti More

by petem1227
Recommend Dealer
Yes
Employees Worked With
Ryan Holland , Brandy St. Peter
Feb 14, 2020 -

Heritage Toyota responded

Sorry to hear about your engine trouble but I am glad to hear we could keep you rolling without any issues. We appreciate the review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 14, 2020

Pleasant, Efficient, Short Wait Times Just had my 25,00 mile/2 year check up. Staff have been consistently polite and efficient with short watiing times. Waiting area is spacious, bright More

by minok2014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Feb 17, 2020 -

Heritage Toyota responded

Awesome! Thank you for the great review, we appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 14, 2020

Friendly, helpful, knowledgeable I always feel confident about service on my Prius at Heritage Toyota. The most recent service was no exception. Cathy was very helpful, especially whe More

by Susanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy
Feb 17, 2020 -

Heritage Toyota responded

Thank you for your business and for sharing your experience. We appreciate it! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 11, 2020

As per usual the service was great Immediately that you enter the service building you have the feeling you are being looked after. The staff are great and the shuttle service to the ma More

by chuckandterryrichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence, Brandy St. Peter
Feb 12, 2020 -

Heritage Toyota responded

Wow, thank you for your dedication to drive over an hour from Canada for our service! Thank you for your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 11, 2020

I had a very good experience with heritage toyota, and Matt as the sales person. Everyone worked hard to make sure it went smoothly, so I could get a car I will really enjoy. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your experience with Matt and the overall purchase. Enjoy that new car! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

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