Heritage Toyota - Service Center

Repair of Toyota Highlander Trailer Harness I was very pleased with the service repair. Widad went out of her way to accommodate me in getting answers to all of my questions. Particularly arrang I was very pleased with the service repair. Widad went out of her way to accommodate me in getting answers to all of my questions. Particularly arranging to have Toby meet with me and answer questions I had regarding the hybrid batteries. She also very worked hard to resolve my bill when it was learned that the harness repair would not be covered by the extended warranty. More

Highly Satisfactory Experience This was my first visit for service and I couldn't be more pleased. Amazingly professional from the greeting to exit and everyone was very friendly an This was my first visit for service and I couldn't be more pleased. Amazingly professional from the greeting to exit and everyone was very friendly and helpful. A huge surprise was my 5,000 mile check up was accomplished in 30 minutes. No dealer service I've experienced in Burlington comes close to my experience today. More

Better than expected. My service was on a Saturday. I am very satisfied and will continue to have service at your facility. I was surprised that the car was not washed My service was on a Saturday. I am very satisfied and will continue to have service at your facility. I was surprised that the car was not washed as part of the service. Our other two cars a Ford and a VW get complementary washes when being serviced. The car I traded in for this Toyota an Acura also had complementary washes when serviced. More

Steve Trenholm Service was excellent as always. Taylor Josephson went above beyond to get my vehicle in. He picked up and delivered my car. The work was done promptl Service was excellent as always. Taylor Josephson went above beyond to get my vehicle in. He picked up and delivered my car. The work was done promptly and professionally. More

Highly Recommend I appreciate the customer service, having an efficient system for moving customers through, and having the option to sit in a quiet space without dist I appreciate the customer service, having an efficient system for moving customers through, and having the option to sit in a quiet space without distractions while I wait. Heritage has been my "go to" for 32 years for both purchasing vehicles and servicing them. If ever I have had a problem, staff have worked with me to resolve it reasonably and pleasantly. Highly recommend. More

Service provided on Oct. 3, 2018 As usual, the service I received was outstanding. My vehicle was State Inspected and I consulted with Ray Muzzy on a number of service program issues As usual, the service I received was outstanding. My vehicle was State Inspected and I consulted with Ray Muzzy on a number of service program issues in keeping a good maintenance plan ongoing. I was very pleased and rate the experience five stars all around. More

Super friendly service Tom in the service department was friendly and knowledgeable. My overall service experience was pleasant and I would recommend the helpful staff agai Tom in the service department was friendly and knowledgeable. My overall service experience was pleasant and I would recommend the helpful staff again. A+ A+ More

Well done, Taylor Very personable and thorough in your review of the service performed and the needed service for the future. Thank you for a very pleasant experience. Very personable and thorough in your review of the service performed and the needed service for the future. Thank you for a very pleasant experience. More

Excellent Service The service was excellent efficient on time and courteous. Everyone at the service center was helpful. We enjoy dealing with Heritage Toyota. We wil The service was excellent efficient on time and courteous. Everyone at the service center was helpful. We enjoy dealing with Heritage Toyota. We will be back. More

Great Service Department Advisor When arriving for my appointment I was quickly greeted by the Service Advisor Brandy. She was friendly and informative, providing me with all the deta When arriving for my appointment I was quickly greeted by the Service Advisor Brandy. She was friendly and informative, providing me with all the details of the work to be done. She also provided an updated list of work previously done and the remaining schedule regarding my TAC service. We also easily scheduled an appointment to have snow tires mounted next month, something I was not thinking about today. I appreciated her assistance and thoroughness. More