Heritage Volkswagen Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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New car purchase I was searching for a new car after I outlived my 2004 car and went to Heritage VW to begin my search. I didn't know what I wanted and was not familia I was searching for a new car after I outlived my 2004 car and went to Heritage VW to begin my search. I didn't know what I wanted and was not familiar with the new technology available in new cars today. Scott Stanley was very friendly and helpful, knowledgeable and not pushy at all. He took the time to explain all the new technologies I've missed out on in the 12 years since my last new car purchase. He helped me narrow down my search to the perfect new car for me. He made the whole experience a lot of fun and stress-free. I'll be back in another 12 years! More
WOW... just WOW! I needed to replace my car that was totalled. Everyone at Heritage VW was a PLEASURE to deal with - Yancy Cobb, Nick Barnes, Marcos Escobar, and Ro I needed to replace my car that was totalled. Everyone at Heritage VW was a PLEASURE to deal with - Yancy Cobb, Nick Barnes, Marcos Escobar, and Ronnie. True professionals! They worked to get me the same car at the original price of my first one; they held the car for me with no deposit while I was on vacation; they gave me their personal cell phone numbers and answered whenever I called; they continuously followed up with emails and phone calls to let me know what was going on; and they even delivered the car to me (MD to NYC on a Summer Friday afternoon!). I couldn't ask for more! More
Wonderful staff I am beyond pleased with the service I received. I was greeted promptly when I pulled into the service drive, asked if I would like a bottle of water I am beyond pleased with the service I received. I was greeted promptly when I pulled into the service drive, asked if I would like a bottle of water or coffee while I was working with the advisor. My car was done sooner than expected and was washed and being wiped down in the service drive. Everyone was beyond exceptional. More
Quality and fast service. 5 stars! Naz and Armando are the BEST! Fast, courteous and spectacular service. They were patient and so, so helpful. If you want a car and quality service go Naz and Armando are the BEST! Fast, courteous and spectacular service. They were patient and so, so helpful. If you want a car and quality service go here! More
Great Job My salesman was Scott Staley. He was very nice and very friendly. He made me and my family feel comfortable during the whole car buying experience. He My salesman was Scott Staley. He was very nice and very friendly. He made me and my family feel comfortable during the whole car buying experience. He was able to get the car that I wanted, and took the time to go over everything new with us. Twice! He answered every question I had and was patient with me. He made sure we were comfortable and happy with our purchase. He is a very nice guy. More
Awesome experience I came in and was helped by Scott Staley. He was extremely nice and helpful, and knowledgeable. I could tell he had my best interest in mind, and I le I came in and was helped by Scott Staley. He was extremely nice and helpful, and knowledgeable. I could tell he had my best interest in mind, and I left feeling completely satisfied. More
Scott Stanley review Scott was very nice and fun to deal with in my buying experience. Scott even helped me out when I left documents at home. -Nick L. Scott was very nice and fun to deal with in my buying experience. Scott even helped me out when I left documents at home. -Nick L. More
Scott made our car buying experience easy! Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, Scott Staley helped us buy our first used car for our son. He made everything effortless. We were fortunate enough to see the car in a relatively raw, just traded in condition. Scott noted our (minor) concerns and everything was taken care of. I highly recommend that you ask for him when are in the market for a car. More
Great car buying experience! This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showin This was a great car-buying experience! I met Scott Staley and he showed me several cars. I was indecisive, but he helped me make a decision by showing me the points of each vehicle. He was very patient and helpful. I will definitely come back to Scott to buy my next car. More
Scott was awesome and made the car buying experience easy I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the car I came in to look at cars and Scott Staley helped me decide which car to buy. He was extremely kind, helpful, and patient, explaining parts of the cars. I had a great experience, thanks to Scott. More