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Herlong Ford

Edgefield, SC

4.5
906 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 906 reviews

March 18, 2019

Awesome People and Team Work! This is the 3rd vehicle that I have purchased from from Wes Herlong. What a wonderful experience with exceptional people. All worked together to hel More

by alison1447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Herlong Ford responded

Alison1447, thanks so much for the review and for your continued support! Your comments keep us motivated and working hard for all our guests! Congratulations on your new vehicle and we look forward to your next visit. Safe travels!

March 18, 2019

Best experience yet Customer service- top notch Sales- top notch Finance- top notch I literally bought a truck in 2.5 hrs, which is unheard of at just about every c More

by sperrys0012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley
Apr 09, 2019 -

Herlong Ford responded

Sperrys0012, thank you for taking the time to leave us a great review. We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Congratulations on your new truck! Have a great day!

March 18, 2019

Sure beats shopping at the big dealers!! They had just what I needed at the right price. Transaction went smooth. Herlong will be my go to for New vehicles from now on!! More

by STONEBROCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley
Apr 09, 2019 -

Herlong Ford responded

STONEBROCO, We really appreciate you taking the time to leave us feedback on your visit! Congratulations on your new vehicle! Should you need anything in the future, please do not hesitate to reach out. Safe travels!

March 18, 2019

They provided me with the exact product I was looking for. I detest buying a car, but the good professionals at Herlong listened to me and made it happen. Starting with a phone call to James things began to More

by baxter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow, Jim Foley, James Ray, Natalie Stevens
Apr 09, 2019 -

Herlong Ford responded

Baxter, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Congratulations on your new vehicle. We hope to be of service to you again in the future. Best wishes, Herlong Ford

March 13, 2019

Well Done My son was in need of a car and at the time, money was limited. The dealership took care of our needs and found him something within his budget. He is More

by LOVELETTEKENLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens
Apr 09, 2019 -

Herlong Ford responded

Lovelettekenley, thank you for your kind review; we are happy to pass along your comments to the team here at Herlong Ford, Inc! Congratulations on the new vehicle and if there is anything we can do for you, please do not hesitate to reach out.

March 11, 2019

No pressure I hate car shopping because of the constant back and forth between salespeople and managers to “get the best deal”. This was as pleasant as buying a c More

by BLEIGH.PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly, Merrell
Apr 09, 2019 -

Herlong Ford responded

Bleigh.pt, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2019

Repair of vehicle I have an issue with the drivers side door making a vibration noise when the door is first opened. They were not able to fix the vehicle. The servi More

by RWINGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Kornaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Myers
Apr 09, 2019 -

Herlong Ford responded

Rwingard, thanks for the great star-rating! We hope that we are able to have that vibration taken care of for you soon. Should you need anything in the meantime, please do not hesitate to reach out! Have a great day!

March 11, 2019

Friendly, Professional Service Herlong Ford continues to provide friendly, professional on time service. Brittany was very helpful and accommodating. I highly recommend Herlong Fo More

by JOHNLAMANNA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Apr 09, 2019 -

Herlong Ford responded

JOHNLAMANNA0, Thanks so much for the review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2019

Quick and Easy They answered our questions and any problems with the SUV they helped us. They where very efficient and fast. Really liked the coffee and cookies. More

by DEBRA_BC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard White Technology specialist, Jaime Carrow
Apr 09, 2019 -

Herlong Ford responded

Debra_bc1, thank you for taking the time to leave a review. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 09, 2019

Service for recall on my F150 If you New you didn’t have the upgrade for my 3.5 eco boost engine why was I not informed until after I drove 30 miles to my March 6 8:30 appointment More

by JAMMER0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gina Myers
Mar 27, 2019 -

Herlong Ford responded

Jammer0715, thank you for sharing your honest feedback. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Elizabeth Wiseman Customer Care Manager 803-637-3151

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