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Herrin-Gear INFINITI

Jackson , MS

4.7
835 Reviews

1685 High Street

Jackson , MS

39202

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Showing 835 reviews

December 11, 2023

When I bring my vehicle to be serviced, I am always greeted with a smile and a friendly attitude. More

by almawynn100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 16, 2023 -

Herrin-Gear INFINITI responded

Thank you for your wonderful review! We're delighted to hear about your positive experiences at our service department. Greeting you with a smile and a friendly attitude is our way of showing our commitment to exceptional service. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can do to enhance your visits further, please feel free to let us know. Thank you for choosing Herrin-Gear INFINITI!

December 10, 2023

Danny and the others are great salesmen. They all made sure that I was happy and taken care of in choosing my new Infinity QX60. Shout out to the great team! I am enjoying the ride, can't w More

by mustangsally
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny, Tim Gray, Eric Thomas
Dec 16, 2023 -

Herrin-Gear INFINITI responded

Thank you for your amazing review! We're thrilled to hear that Danny and our team provided exceptional service at our sales department. Ensuring your satisfaction and making sure you were well taken care of in choosing your new INFINITI QX60 is what we aim for. It's wonderful to know you're enjoying the ride and looking forward to sharing the theater system experience with your grandkids—we're sure they'll love it too! We'll make sure to pass your compliments along to our team. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI!

December 09, 2023

Randy is always professional and upfront. Car was vacuum. If workers are not available he does it himself. More

by Binky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Dec 16, 2023 -

Herrin-Gear INFINITI responded

Thank you for your outstanding review! We're thrilled to hear about your positive experiences with Randy at our service department. His professionalism and upfront approach truly embody our commitment to exceptional service. Going the extra mile, even vacuuming the car himself when needed, reflects our dedication to ensuring a top-notch experience for you. We'll be sure to pass along your appreciation to Randy. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Herrin-Gear INFINITI!

December 04, 2023

Tricia was such a great help with my car. Any time I called she kept me update on the service. She helped me with my warranty questions. It was a honor to have her helping me. This is the sec More

by Hank00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ayers, Tricia Glaze
Dec 06, 2023 -

Herrin-Gear INFINITI responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Tricia at our service department. Providing great assistance and keeping you informed is what we aim for, and we're delighted that Tricia's support, especially with your warranty queries, has been valuable to you. We appreciate your loyalty as a returning customer and wish you a Merry Christmas from all of us here at Herrin-Gear INFINITI! Should you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

December 04, 2023

PATRICK WERE VERY RESPECTABLE! WERE THERE FROM START TO FINISH! UPDATED ME ON EVERYTHING! THE Atmosphere were nothing but Negative frm everybody especially the reception ! THANK Y More

by ttoney1193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn Williams
Dec 06, 2023 -

Herrin-Gear INFINITI responded

Thank you for your outstanding review! We're thrilled to hear about your positive experience with Patrick at our service department. Providing respectful and comprehensive service is our priority, and we're delighted that Patrick's commitment to keeping you updated from start to finish left such a positive impression. Your appreciation means a lot to us, and we're grateful for the opportunity to assist you. Should you have any further needs or questions, please feel free to reach out. Thank you for choosing Herrin-Gear INFINITI!

November 17, 2023

Patrick took care of us, like he said. Really satisfied. Took no time to get my work done on the car More

by troym249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your outstanding 5-star review! We're thrilled to hear that Patrick provided excellent care at Herrin-Gear INFINITI in Jackson, MS. It's wonderful to know that he was friendly, helpful, and ensured that your vehicle's service was completed promptly. Your acknowledgment of Patrick's service means a lot to us. If there's anything more we can assist you with or if you have any further inquiries, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

November 15, 2023

Tricia Montgomery is the Best! Always friendly and professional service whenever I come in to get my vehicle serviced. More

by THaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that Tricia provided you with the best professional service at Herrin-Gear INFINITI in Jackson, MS. Your kind words about Tricia's service mean a lot to us. We'll be sure to share your appreciation with her. Should you need anything else or have further inquiries, please don't hesitate to reach out. Your satisfaction is our top priority, and we're grateful for your trust and support. Thank you for choosing us!

November 15, 2023

The service was awesome as usual. I am never disappointed when I bring my QX60 in for service. Trish always keeps me updated on what I need to keep it running right. More

by pcjdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Glaze
Nov 23, 2023 -

Herrin-Gear INFINITI responded

Thank you for your fantastic 5-star review! We're thrilled to hear that you had an awesome service experience, as usual, at Herrin-Gear INFINITI in Jackson, MS. Your continued satisfaction with our service on your QX60 means a lot to us. Tricia's dedication to keeping you updated and well taken care of is greatly appreciated. We'll make sure to pass on your kind words to Tricia. Should you need anything else or have further requests, please feel free to reach out. Your feedback is invaluable, and we're honored to have your trust. Thank you for choosing us!

November 12, 2023

Everyone was very helpful at the dealership. Antonio and Marcus went above and beyond to make sure the process went smoothly in getting me what I wanted. More

by tenishamoore23
Recommend Dealer
Yes
Employees Worked With
Antonio Chambers, Eric Thomas, Marcus Loggins
Nov 14, 2023 -

Herrin-Gear INFINITI responded

Thank you for taking the time to share your positive experience with our sales department at Herrin-Gear INFINITI! We're delighted to hear that Antonio and Marcus went above and beyond to ensure a smooth process, allowing you to get exactly what you wanted. Providing exceptional service is our priority, and we appreciate your kind words. If there's anything else we can assist you with or if you have additional feedback, please don't hesitate to reach out. Congratulations on your new vehicle, and we look forward to serving you again in the future!

November 12, 2023

Randy is always informative and accessible. I appreciate the update texts on the date of service. More

by drkcrowder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Walker
Nov 14, 2023 -

Herrin-Gear INFINITI responded

Thank you for taking the time to share your positive experience with Randy and our service department at Herrin-Gear INFINITI! We're thrilled to hear that Randy's informative and accessible service, along with the update texts on the day of service, contributed to your satisfaction. Providing clear communication and keeping you informed is a priority for us. Your feedback is valuable, and we're grateful for the opportunity to serve you. If there's anything else we can do for you or if you have additional feedback, please feel free to let us know. We look forward to assisting you in the future!

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