They are friendly people and will be back to buy another vehicle from them and they help you anyway they can on finding the vehicle you want and work with you on the price and I would recommend them to anyone.
Just had my new Tundra for a week. In Jackson from Memphis visiting when warning lights come on on Sunday. I had to take off work Monday to take the truck to the local Toyota dealer for service.
They did diagnose the problem but couldn't fix the truck until the next day. I contacted my purchasing dealer in Memphis who said they would lend me a Tundra to drive as mine was being fixed. Herrin-Gear declined to do this saying I could only rent a car and bring it back myself. I had to drive the unrepaired truck back 200 miles. It had more mechanical problems on the way. Why this dealer wouldn't help out a brand new customer by working with a fellow dealership is beyond me.
We wanted the best price and wanted to trade in two older vehicles. We were able to accomplish both. Thank you to Eddie for being so helpful and picking up the keys to my trade from my work and saving me a trip back to the dealership.
My biggest concern when buying a vehicle is fairness and honesty. Those two are very hard to find. Being referred to Herrin-Gear and to speak with Tamara was the best advice I could have been given. Tamara is great at making you feel comfortable with no pressure or hassle. She got me into our new car quick, easily, and got a fair deal at the same time. I highly recommend to anyone to talk to Tamara if you are wanting to buy a new car.
This is the 5th vehicle from Herrin Gear, and not the last. They always provide excellent service, and take great care to ensure that we are happy. They are great people to work with, and the service and parts department are awesome as well. Dealing with the professionals at Herrin Gear is always a great experience.
We purchased our 2018 Highlander from Teddy McRaney. We live 2 hrs away from the dealership and he was able to find us the exact car to our specs along with the right price. He had the car and paper work in place by the time I got there to pickup.... so it went extremely smooth. Overall, I received great service from Teddy McRaney and leaving the dealership happy.
I had a really good salesman Marcus Webb who helped my car buying experience easy. The process was fast and everyone was very friendly even though it was almost closing time they made sure I was satisfied with my purchase. As far as my experience thus far I would definitely recommend Herring Gear Toyota to others.