If I could give this dealership a 0, I would! Rude management, rude employees, and completely unprofessional. They have ruined our credit and do shady, "under the table" things to hide where your money has gone! HerrinGear LEXUS is a MUCH better place than TOYOTA! Don't waste your money here! Your credit will be ruined after they submit your info to over 15 banks! The customer service is horrible & the employees talk about you behind your back to each other, and in our case, Amy did to our family members & asked them to not say anything! What a joke!