Heyward Allen Cadillac Buick GMC

Just purchased an XT-5 with color and equipment that was difficult to find. Car was located and delivered to my doorstep two days later! Great work!

Great. Number one. Right on. Cannot wait till next time. Way to go. May just buy or trade next time. my go to team. THANKS???!!

Heyward Allen was a pleasure to work with. From the start to finish everything was very smooth. Communication was top notch! We had several people who made sure we were taken care of! Kim, Riley, Ken, and Shaun were wonderful! I would purchase another vehicle from them in a heartbeat!

I’ve been a loyal customer since 2012 and continue to receive phenomenal customer service from the sales staff. Ken is a pleasure to do business with and operates with honesty and integrity .My purchase experience was excellent!

Michael was great! Everyone made us feel welcome and answered all of our questions. Wonderful experience. We will definitely be returning for our next vehicle purchase.

Rude service members. Don’t bother asking for clarification. Expect sarcastic remarks when a customer is bringing up an issue that may effect others. Issue could have been handled better. Shame.

Sean wood was my salesman and he consistently kept in touch with me about what I was looking for, and when I came up there he was very professional.

From the very first initial contact via internet search. The customer service experience was top notch. Communication was responsive and transparent. Not to mention the 2015 GMC Sierra I reviewed online was even more impressive in person. Overall, the purchase and service was excellent.

Excellent service advisor - Tracey. Good communication. Excellent service. All was good. Shuttle service was really great, excellent driver. Delivery of car was great really good

The service department is the worst I have experienced in my over 45 years of driving. I was charged 2 hours of labor for a 1/2 hour running board installation in October 2020 on my 2013 GMC Yukon and waited 4 hours to get my vehicle back. As I was driving away from the dealership, I noticed that my side impact collision warning lights were on so I returned to the dealership to repair and was told it would cost $975.00 to repair even though the warning system was operating normally when I brought the vehicle in.They would not take responsibility for the damage they caused when the vehicle was in their possession. I attempted to contact the service manager via voicemail and email without a response. I then took the vehicle to Athens Chevrolet and who repaired the vehicle for only $360.00. They indicated that the problem was caused when an electrical line was disconnected from the warning system when the original running boards were removed so the damage was obviously caused by the Hayward Allen service department. In good conscience, I would not recommend the service department to anyone.