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Hiley Acura

Fort Worth, TX

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rated
892 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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892 Reviews of Hiley Acura

October 31, 2021

I have had the best experience with Al Garcia. I arrived at the dealership for an oil change. Al walked me through what the technicians look at on my vehicle. He is so friendly and you can tell he likes his More

by wendyleesniegowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Garcia
September 28, 2021

I came there for an B12 oil change (and worked with Al). I added the following service as well, wheel alignment and filters. However, I was quoted a $43.50 upcharge for shop supplies (total bill of $423 whe More

by wellitsvijay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Al
Oct 04, 2021 -

Hiley Acura responded

I am sorry to hear about this please give us a call! I would like to turn this experience around for you! 817 232 2872 ask for Eric

September 25, 2021

I appreciate your help bro this will be a good family vehicle for my wife and the kids.... More

by Chandarale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez
September 16, 2021

I was really happy with the service I got! Thanks Jim for barring with me. I appreciate everything you did! More

by Maudegagnon80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael , James Haas
July 26, 2021

Great Experience with Hiley Acura! My TLX Type S was a difficult find, but Ray and the team came through and got exactly what I wanted. I will definitely purchase another vehicle here! Appreciate everyone More

by asimmons6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raynaldo Bosquez
July 21, 2021

Loved the new group great atmosphere. Al and Michelle were the best very professional and fun! New faces everyone was so friendly and helpful different than last time. Will definitely come back for ser More

by Suzanne Muncy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Garcia and Michelle
July 07, 2021

Always a pleasure doing business with Hiley Acura. Tony Gant in Service dept always welcomes everyone with a smile. Knows his customers. Thank you, Tony More

by Acura buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Gant , Xochitl Acosta
July 02, 2021

Really good service and very helpful. Very satisfied with my experience More

by Josenlazo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochitl Acosta, Armando Balderrama
June 23, 2021

Xochitl was able to explain the features of the car and set up my phone without hesitation once I signed the paperwork. Thank you Hiley Acura. More

by Brandilyn.Kelly01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochitl Acosta
June 12, 2021

Was a great experience. None of that xx haggling back and forth. That was the fastest I've ever been in and out. Definitely reccomend. More

by Brandynovy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xochitl Acosta
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