Hiley Acura
Fort Worth, TX
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892 Reviews of Hiley Acura
All I can say is ABSOLUTELY PHENOMENAL!! I have purchased two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was two pre-owned Acuras, and a brand new one from MAC CHURCHILL and have always received the BEST service in TEXAS! My salesperson this time,Raffie was professional and pleasant to work with all throughout the transaction. He made sure I was taken care of from the minute I walked in the dealership until my car was delivered. Finance was a breeze, which is not normally the case when shopping for cars. Every employee I have encountered at this dealership has always treated me with respect. I will only buy cars from the lovely staff at Mac Churchill and highly recommend you make the trip to Fort Worth the next time you are shopping for a car. More
I bought my Acura TL about 2 years ago and I absolutely love it! Purchasing this car was by far MY BEST car buying experience. The sales team was extremely friendly and informative and did all they could love it! Purchasing this car was by far MY BEST car buying experience. The sales team was extremely friendly and informative and did all they could to meet my every need. Their service department is phenomenal and always keeping me up to date on my maintenance requirements. I always refer ALL my friends and family to this dealership, as they go above and beyond to provide the best service possible! I GIVE THEM A 10! :) More
This place is the first dealership I have visited in ten years and actually had a positive experience. Buying a used car, you never know what you are really going to get. The folks at this place were very s years and actually had a positive experience. Buying a used car, you never know what you are really going to get. The folks at this place were very straightforward and unusually honest with my family and myself. They gave me the best that they could in our situation. I was so impressed with the excellent customer service that the decision was easy for us to make. Nice looking clean store and great staff. Highly recommend purchasing a used vehicle from these folks, they'll take good care of you they did my family. Plan to shop here again one day. Thank you Mac Churchill. More
I would love to share the excellent experience I just had at Mac Churchill. First let me say that their customer service and friendliness surely deserves a 10! Raffie James recently upgraded me to a new ACUR at Mac Churchill. First let me say that their customer service and friendliness surely deserves a 10! Raffie James recently upgraded me to a new ACURA MDX, I purchased a pre-owned MDX here a few years back. I absolutely love my ACURAs and both times I had a no hassle pricing experience and even got a very generous price for my trade in. Needless to say, their management team there at Mac Churchill is definitely on top of everything! Tuesday I brought my new MDX in for my first service visit,everyone was so friendly and happy to see a returning customer. Even though I obviously was not there to buy another car they were still just as nice as they were when they sold me one. The service department got me in, out and on my way in record time. (Usually I dread going in for service, it is normally a long waiting game,NOT HERE) Definately worth the drive knowing that my vehicle is in good hands there at Mac Churchill. Got my car back like I just drove it off the lot for the first time. Thank you to the excellent team there at Mac Churchill, you completely made my day! I will be back again and again. More
I was in the market for a new car and my good friend referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. referred me to Clement Adebesin because of his experience with him. I was very pleased with is approach and knowdlege and I was treated with respect. The dealership has a friendly atmosphere and am enjoying my new MDX. You will not be disappointed. More
There isn't a time that I have entered Mac Churchill Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see Acura that I don't get the impression that there is a sincere appreciation that I am there. I met Sharbel Lattouf almost 2 years ago, anytime I see him our conversations continue from the last one, which shows me he is truly listening and possesses what I feel business is losing which is customer relationships. I received a call from Cisco Nieves approx. 7 months ago attempting to offer an upgrade. He had a pleasant persistence about him, even though the upgrade could not happen a the time. He called me about about two weeks ago, remembering exactly what was important to me as if we had spoken with me the previous day. He was persistent without being annoying coupled wih humor. Most people are anxious and don't enjoy going into F&I, Michael West made it a pleasant experience as well as being very thorough. I had been through F&I before and was never informed of the options that were available. Don Boothe in service jumped to the opportunity to assist me with something I needed to send to Acura mfg. on my previous TSX. He could have instructed me on what to do instead of attending to it himself. Kudos to Mac Churchill Acura, once again you have managed to set yourselves appart from the automobile industries reputation!! GREAT JOB! More
Great dealership, very friendly and professional. Very happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and w happy with my service!! The minute I walked through the door I was greeted and Steven the sales consultant listened to my demands and delivered and worked out a great deal, I'll definitely be returning in the future! More
My experience at Mac Churchill Acura was the best I've had at a car dealership in a LONG time. I bought a used Toyota for my daughter's first car, I needed something reliable yet relatively inexpensive. W had at a car dealership in a LONG time. I bought a used Toyota for my daughter's first car, I needed something reliable yet relatively inexpensive. We were assisted by Darren Mitchell, who treated us with outstanding courtesy the entire time my wife and I were there. I've been in and out of the car business and I've dealt with some pretty shady salesmen, but Darren was extremely helpful and very genuine; he treated my family like a guest in his home rather than his next paycheck. While we were waiting to get approved we were also approached by 3 or 4 other people on the sales floor just making sure that we were okay, while being offered coffee or bottled water. The receptionist was friendly, the manager was professional, the facility was immaculate, the price was reasonable....overall a wonderful car buying experience!!!! More
I recently bought a car after shopping online through many brands. Paul Garrett the internet sale consultant at Mac Churchill emailed me promptly with the best bid I had received on a new TL. When I ar many brands. Paul Garrett the internet sale consultant at Mac Churchill emailed me promptly with the best bid I had received on a new TL. When I arrived at the store he greeted me and had my trade appraised while he showed me the features and what was different in the technology and design on the new TL. He was fair, honest and made the transaction seamless. I am driving my new TL and loving it. I would recommend Paul to anybody looking at a new car. More
I was in market for used Buick lacrosse. Darren pointed me in the right direction. I almost bought a Buick, but after my visit with Darren, I was sold on acura me in the right direction. I almost bought a Buick, but after my visit with Darren, I was sold on acura More