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Hiley Mazda of Arlington - Service Center

Arlington, TX

2.5
25 Lifetime Reviews Review Dealership

25 Reviews of Hiley Mazda of Arlington - Service Center

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December 30, 2013

"I have a 2005 Mazda RX8 that I intend to drive as long as..."

- LydiaJohnson

I have a 2005 Mazda RX8 that I intend to drive as long as possible or until Mazda brings back the RX8 or something comparable. It has needed some serious work and Hiley Service is where I choose to take it. Hiley Mazda Service has replaced the engine, clutch, tires, and rack and pinion. Most recently, I had the pleasure of working with Service Adviser Tim Bell. He kept me up to date and called me before I called him, he was always polite and professional, and he called with honest information, which I appreciated. I recommend Hiley Mazda service and Tim Bell.

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Recommend Dealer
Yes
Employees Worked With
Tim Bel, Timothy Bell
September 18, 2013

"Wanted to send you a short reply to thank you for your..."

- jattusa15

Wanted to send you a short reply to thank you for your service. In short, this was hands down, the best car best service experience i have ever had. It was a pleasure to work with Jan Gilbertson. Jan made it was easy, enjoyable, and very well conducted and did a great job, was patient, clear in understanding, and very professional. When service didnt have any loaner car available Jan give me a ride home all i can say is thank you thank you and thank you Jan Gilbertson .... Ray Gill

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Recommend Dealer
Yes
Employees Worked With
Jan Gilbertson , Jan Gilbertson
July 26, 2013

"Clayton is top-notch. He has demonstrated a willingness..."

- richakee

Clayton is top-notch. He has demonstrated a willingness to work through interesting problems and go the extra miles to ensure safety, satisfaction, and cost considerations for my repair & service needs. Thanks Clayton! -Rich K

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Recommend Dealer
Yes
Employees Worked With
Clayton Becher
July 08, 2013

"Every service visit given EXCELLENT attention to my..."

- my06mazda

Every service visit given EXCELLENT attention to my concerns by, CLAYTON BECHNER. Also high praise to service mgr, Chuck Peretti. Every request given & acted upon with the highest degree of professionalism & concern in meeting my service needs. Clayton is a take charge, get the job done, eliminating hassels for the customer ( me ). Over the years, having experience with dealerships service depts. Clayton represents the standard by which service advisors should be judged & trained. When I pick my Mazda up from service I know I have received the best service I can expect.

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Recommend Dealer
Yes
Employees Worked With
CLAYTON BECHER
November 22, 2010

"I was very satisfied with my experience at Hiley Mazda of..."

- thesamson1

I was very satisfied with my experience at Hiley Mazda of Arlington. This is the third car I have purchsed from this dealership and I would definitely recommed it to all my friends and family. The sales process, from the initial salesperson to the finance manager, was smooth easy and I genuinely felt as if they were trying to get me a great deal on a great car. I will be back when I decide to upgrade again!!!

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Recommend Dealer
Yes
Employees Worked With
Jeff
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