Hodges Mazda
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 AM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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A great buying experience! Eric did a great job and was extremely knowledgeable about all of the Mazda vehicles. It's a pleasure to visit a dealership that cares about taking c Eric did a great job and was extremely knowledgeable about all of the Mazda vehicles. It's a pleasure to visit a dealership that cares about taking care of their customers as much as the folks at Hodges! More
My wife finally needed to retire her beloved 2009 BMW My wife finally needed to retire her beloved 2009 BMW X3, and ended up buying a CX-3. Clayton and Drew (sales manager) made every aspect of the sal My wife finally needed to retire her beloved 2009 BMW X3, and ended up buying a CX-3. Clayton and Drew (sales manager) made every aspect of the sale a breeze. A really outstanding dealership! Would definitely purchase another vehicle there. More
Another great experience at Hodges Mazda!! We bought a new 2019 Mazda CX-5 back in June for my wife and we didn’t even need to shop around when it was time to get a pretended truck for myself. We bought a new 2019 Mazda CX-5 back in June for my wife and we didn’t even need to shop around when it was time to get a pretended truck for myself. We bought a 2014 Ford F-150. It was so easy that we were in and out within an hour and a half. Tony Howell is a great salesman and was very helpful and sales manager Drew Woods made everything easy. This is a 5 star dealership all the way. More
Hodges Mazda has a customer for life! Everyone at Hodges was extremely helpful, friendly, and accommodating. You hear about the rare amazing dealership experience, but it most certainly ex Everyone at Hodges was extremely helpful, friendly, and accommodating. You hear about the rare amazing dealership experience, but it most certainly exists when you shop at Hodges Mazda. Eric Singer helped me find the perfect car and made sure I left as happy as can be and totally informed about my car. Jason Stephens and Drew Woods made the financing process extremely easy and clear. Altogether, I could not have asked for a better experience. Will most certainly be recommending Hodges Mazda to friends and family! More
Best car buying experience ever I had been searching for a new SUV for almost a year and been to other dealerships. Eric has the perfect CX-9 ready for me to test drive and was very I had been searching for a new SUV for almost a year and been to other dealerships. Eric has the perfect CX-9 ready for me to test drive and was very knowledgeable able the car. He also wasn’t pushy and didn’t try to keep adding things on or push me to more expensive trims. Negotiations were easy and he never made me feel guilty or uncomfortable as some dealerships do. Walked away a happy customer! More
Exceptional! Could not have had a better experience working with Eric. Very professional, warm, informative and easy communication. Really appreciate all he did to Could not have had a better experience working with Eric. Very professional, warm, informative and easy communication. Really appreciate all he did to make this an exceptional experience. Thanks Eric!! More
Terrible customer service in the service department. Brought my Mazda CX-9 in on the 1st to have my heat shield replaced over the drive shaft. The only thing this service department got right from this w Brought my Mazda CX-9 in on the 1st to have my heat shield replaced over the drive shaft. The only thing this service department got right from this whole situation was putting me in a loaner car which I am very grateful for. The major problem I have with this service department was there inability to finish the maintenance on the three different dates they promised me it would be finished. When they ordered the replacement part they told me it would be in that following Tuesday and my car would be finished then. I called them that Tuesday and the Adrianna who I dropped my car off with was not working and no one there knew anything about my vehicle and their attitude seemed like they could care less. Later that day the service manager called and offered an apology because the part they ordered was delayed because they didn't know where the part was coming from which I found baffling seeing as how that should have been something they knew. This delayed my car being delivered on Tuesday as promised and when I asked for a new date he did not know. That Thursday Adrianna (the service rep) texted me to tell me the part was in and when I asked for a completion time she told me the tech has to order even more parts to finish my car and it would be done tomorrow afternoon. This whole ordeal has been frustrating which made all of the little things that happened even more frustrating. Some of those things being the lack of professionalism from the service rep in her communication with me about my vehicle, the lack of complimentary wash which they supposedly provide to every customer, and their apparent unwillingness to make-up for the customer service short falls. I will NEVER do business with this dealership because of it and I would encourage anyone reading this not to do business with them either or at least the service department. More
Friendly, no pressure, overall excellent experience. The overall process was so easy and no-pressure. Probably the quickest and easiest new car buying experience we've ever had. Hodges also has THE large The overall process was so easy and no-pressure. Probably the quickest and easiest new car buying experience we've ever had. Hodges also has THE largest selection in the area, so if you can't decide on trim or color, they probably have it so you can make an informed decision. Shout out to the sales manager Vince, it's obvious that he takes care of his employees. More
Excellent experience My wife found the car she wanted looking online. She scheduled an appointment With Jordan that day, we went in they had the car ready and waiting. we My wife found the car she wanted looking online. She scheduled an appointment With Jordan that day, we went in they had the car ready and waiting. we test drove it and Jordan and the Staff were very accommodating and pleasant to deal with "no crazy haggling" like other dealerships are known for. It was all around one of the best experiences I have had purchasing a vehicle. One week later we had an issue with the nav/radio screen, they were very responsive and turned out to be a problem with the screen itself they ordered a new one and replaced it with in two days at no charge and put my wife in a loaner car until the problem was corrected. Absolutely I will return for my next purchase. Thanks Jordan and the Hodges Mazda Family. Jim & Marley Parsons More
Great experience One of my best car purchases ever. No pressure, lots of support from choosing vehicle to getting the purchase done. Highly recommend Hodges and my sa One of my best car purchases ever. No pressure, lots of support from choosing vehicle to getting the purchase done. Highly recommend Hodges and my sales rep Eric. More