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Holm Buick GMC - Service Center

Salina, KS

4.6
296 Reviews
Call Service Center (785) 823-6372

296 Reviews of Holm Buick GMC - Service Center

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April 21, 2024

I had a great experience with the the whole crew. I got the spray in bed liner and trailer brake control, no extra expense to YesI'm happy More

by tomgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 11, 2024

The customer service is always great and I have confidence in consistently receiving quality service, as I did this time. More

by clcrawshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you consistently experience great customer service and receive high-quality work at Holm Automotive Center of Abilene. Knowing you have confidence in our service is very rewarding. Our team is dedicated to providing exceptional service every time, and it means a lot to us that we've met your expectations. Thank you for recognizing the value we strive to deliver. We look forward to seeing you again soon! Sincerely, The Holm Automotive Center Team

Helpful
March 29, 2024

The service was great from start to finish. In and out as promised, team Was very knowledgeable. More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gentry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Holm Buick GMC responded

Thank you for leaving a review about your recent service experience at Holm Buick GMC! We're delighted to hear that everything went smoothly, from the initial interaction to picking up your vehicle. Sincerely, the Holm Buick GMC team of Salina

Helpful
March 13, 2024

Recently I took my 20 year-old Pontiac to Holm Buick GMC for two service recalls. This was the first time I had been there and was amazed at how kind and considerate Derek acted both when I arrived and aft More

by Bill Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Holm Buick GMC responded

Thank you for the kind and supportive review Bill. The balance between efficiency and expectation is paramount and Derek delivers! We hope to see you again! Sincerely, the Holm Automotive Team of Salina

Helpful
March 07, 2024

Although my tires were rotated, they failed to check the air pressure and adjust as necessary. More

by TJASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Holm Buick GMC responded

We sincerely apologize that the tire pressure check was not completed during your tire rotation. We understand the importance of proper tire pressure for safety and optimal performance, and we take full responsibility for this oversight. We're committed to providing a comprehensive service experience, and we will ensure that tire pressure checks are explicitly included in future rotations. We would like to invite you back to the dealership for a complimentary tire pressure check. Just pull in our service drive and let one of our Service Consultants know you need a pressure check. Sincerely, the Holm Automotive Team of Salina

Helpful
March 04, 2024

Work is astonishing and they care about my vehicle. They fix my issues right and all friendly and courteous everytime More

by D D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Hodges. Lance Gentry
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Mar 16, 2024 -

Holm Buick GMC responded

Thank you for the amazing review! We're happy to hear you're consistently impressed with our service and that our team takes great care of your vehicle. We're looking forward to your next visit with us! Sincerely, the Holm Automotive Team of Salina

Helpful
March 04, 2024

I have serviced multiple vehicles, and been very satisfied with prompt communication of vehicle status as well as explanation of diagnostic information. More

by ANDREW
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Holm Buick GMC responded

Your repeat business and kind review are both powerful motivators for the team. We hope to be assisting you well into the future. Sincerely, the Holm Automotive Team of Salina!

Helpful
February 17, 2024

They got the service done quickly and washed off my floor mats. i appreciate the guys in the service department. More

by JASBOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience at our Salina location! We're happy to hear you appreciated the quick service provided by our service department. It's important to us that we get you back on the road efficiently, and we're glad Lucas Luchsinger and Derek Duncan were able to achieve that for you. Thanks again for choosing us, and we're glad you had a smooth experience. We look forward to serving you again soon! Sincerely, The Holm Automotive Team of Salina

Helpful
February 14, 2024

Derek Duncan did very good job communicating about when the part arrived. The ease of getting an appointment and automated reminders were also appreciated. I think I will do some price shopping before goin More

by markb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Holm Buick GMC responded

Thanks for the feedback and Positive Review! Glad to hear Derek kept you informed and scheduling was easy. We understand price comparisons as we regularly check area competitors prices throughout year, and we encourage you to do the same. If you have any follow up or comparison questions about our pricing, feel free to reach out to our service manager, Lucas Luchsinger. We appreciate your business and hope to see you again! - Sincerely, the Holm Automotive Team of Salina

Helpful
February 07, 2024

The service was pretty good. Apparently my low mileage GMC is an unreliable piece of junk that I shouldn’t drive outside of pushable distance from the dealer. More

by ANTERO700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2024 -

Holm Buick GMC responded

Thank you for acknowledging our service team. We value your business and want to ensure you have a positive experience throughout. Please don't hesitate to reach out to our service manager, Lucas Luchsinger, at 785 823 6372 if you need further assistance. Sincerely, the Holm Automotive Team of Salina

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