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Holm Buick GMC - Service Center

Salina, KS

4.7
563 Reviews

563 Reviews of Holm Buick GMC - Service Center

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March 15, 2025

Very good at informing us before doing the work always good results great employees and very knowledgeable More

by gforsey143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're glad you appreciate our proactive communication and the quality of our work. We strive to have knowledgeable employees who deliver excellent results. Sincerely, the Holm Automotive Team of Salina.

March 15, 2025

The guys are great and very helpful. They are patient and don't treat me like I don't know what I'm talking about. More

by stephanie Tinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaron Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staton diehl, Lance Gentry
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear you found our team helpful and patient. We believe in treating all our customers with respect and ensuring they feel heard and understood. Sincerely, the Holm Automotive Team of Salina.

March 14, 2025

Great service! Honest Employees 😄 Derek took care of my squeaky belt and pulley and serviced my truck 👍 More

by SMCLOUSE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're glad you received great service and appreciate your recognition of our honest employees. We're especially pleased that Derek resolved your squeaky belt and pulley issue and serviced your truck. Sincerely, the Holm Automotive Team of Salina.

March 13, 2025

Service was quick with no waiting when I arrived and everything was done correctly as scheduled More

by SARALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Herbel
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're pleased to hear that your service was quick and efficient, and that everything was completed correctly as scheduled. We strive for prompt and accurate service. Sincerely, the Holm Automotive Team of Salina.

March 13, 2025

Very positive and helpful. Very clean. Helpful staff. Chairs in waiting are a little uncomfortable but I broke my tailbone few months ago so my problem. Always been impressed w More

by skaumans7
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Duncan
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your positive feedback! We're pleased to hear you found our staff helpful and appreciated the cleanliness of our dealership. We understand your concern about the waiting area chairs, and we appreciate you sharing your personal experience. We're glad you've consistently been impressed with our staff since your Mercedes purchase. Sincerely, the Holm Automotive Team of Salina.

March 12, 2025

Very easy and fast process. The guys were helpful and printed off when maintenance should occur More

by analyssa.rodriguez
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Hodges
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're glad you found the process easy and fast, and that our team was helpful in providing you with maintenance information. We strive to make car ownership as convenient and informative as possible. Sincerely, the Holm Automotive Team of Salina.

March 11, 2025

The shop is always very clean the gentlemen or ladies either one or always polite and helpful. I need a new battery. They completed the transaction in about 45 minutes and I was on my way home. I will us More

by vickaliew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
Mar 18, 2025 -

Holm Buick GMC responded

Thank you for your feedback! We're glad you appreciate the cleanliness of our shop and the politeness of our staff. We're pleased we could quickly address your battery replacement needs and get you back on the road. We look forward to serving you again. Sincerely, the Holm Automotive Team of Salina.

March 07, 2025

I spoke with a sales rep and told him GMC is missing out by not having any hybrid option vehicles. More

by Harold.waymaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Holm Buick GMC responded

Thank you for taking the time to share your perspective. We value your insights regarding the current GMC lineup and the absence of hybrid options. We understand that offering diverse and innovative vehicle choices, including hybrids, is important to many of our customers. At Holm Automotive Center, we strive to maintain open lines of communication with our manufacturers. Your feedback helps us advocate for the vehicle options that best serve our community. We are determined to always be improving and providing the best service we can. Sincerely, the Holm Automotive Team of Salina

March 06, 2025

The dealership has excellent service and always explains all the necessary repairs. Happy with this dealership. Thanks! More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that you've consistently received excellent service and clear explanations of necessary repairs. Providing transparent and thorough service is a core part of our commitment to customer care and building trust with our clients. We strive to be trustworthy in all of our actions. We appreciate you taking the time to share your experience and are happy to know you're satisfied with our dealership Sincerely, the Holm Automotive Team of Salina

March 06, 2025

Quick this time usually oil change takes an hour. Don’t know why. But it does More

by jreese4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Gentry
Mar 11, 2025 -

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your recent oil change was completed quickly. We understand that consistency in service time is important, and we apologize for any previous experiences where the process took longer than expected. We are always striving for professional growth and to improve our processes, and we will look into why oil changes can sometimes take longer. We are determined to improve. We appreciate you bringing this to our attention. Sincerely, the Holm Automotive Team of Salina

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