My wife and I were looking for a Toyota Highlander Hybrid used and we had been searching the area for quite a while to find one. They're very hard to find. I went to the Honda Cars of Rock Hill website and was surprised to find one (in the color that my wife wanted) present in their inventory. I sent in an information request on the vehicle and got a quick call back from a pleasant sales person who invited me to come into the dealership. When I got there and found that the vehicle was still there, I called for my wife to come take a look at it too. It had a small crack in the windshield, but the General Manager, Cam Stewart, said that they would fix that for free and not charge us anything. Overall, we had a really great experience. We ended up not buying the car because my wife really wanted the 3rd row seat option and that model didn't have it. But everyone we talked to in the dealership was very nice. I'd recommend this to others.