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Honda Universe

Lakewood Township, NJ

4.8
1,671 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,671 reviews

March 31, 2024

It was my first time shopping for a car and Honda went above and beyond to make sure I was happy with my new baby. More

by TAINA GARCIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Zerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Honda Universe responded

Congratulations on your vehicle purchase! We are so glad that our team was able to help you find the vehicle of your dreams!

March 30, 2024

Nick Salerno and Neil Goldstein were amazing to work with! They made the car buying process easy and quick, could not have asked for a better experience. Will definitely be recommending the dealership i More

by turner.carly13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Honda Universe responded

Thank you so much for the five-star rating! We really appreciate your feedback for Nick Salerno and Neil Goldstein.

March 29, 2024

The service was amazing with everyone being helpful and polite. Overall easy and quick experience. More

by TURNER.RACHEL13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that our team has been helpful with your leasing needs and you're pleased with everything.

March 28, 2024

Yvette is amazing! ! She made the process so easy and effortless I couldn’t believe it, I was out of there in no time. She gave me great deal too! She's really the best! More

by Franchescab01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Honda Universe responded

Thank you for your feedback. We are glad to hear that Yvette was amazing and please let us know if there is anything else we can do to help!

March 25, 2024

Sue was an amazing salesperson . She provided me with all the information for the vehicle I was interested in . She made sure I was satisfied with the answers to the questions I pres More

by Mandita88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Sue Simone was so helpful with your needs and we hope to see you again!

March 22, 2024

I brought my 82 year old mom in to look at new cars last weekend. We were assisted by Sue Simone. Sue was awesome. She applied absolutely no pressure which was important because my deceased father always we More

by Jim Brune
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Honda Universe responded

It is a pleasure to hear that Sue Simone was so helpful and your mom is pleased with her purchase. We really appreciate your five-star rating and congratulations to her on the new 2024 Honda HR-V Sport!

March 21, 2024

Rahsaan was friendly, and helpful when I asked my questions, but he was talking on the telephone the whole time we were with him, which limited my comfort in asking questions about the forms I was as More

by JOHN.BADENHAUSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Zerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Honda Universe responded

Thank you for your feedback. We are glad to hear that Rahsaan was helpful and please let us know if there is anything we can do to provide additional assistance.

March 21, 2024

Honda universe is the best dealership that I’ve ever shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful More

by Brunson1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bendar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that our team has been helpful with your leasing needs and you're pleased with everything.

March 18, 2024

The salesman was helpful, cheerful and pleasant. The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn More

by RICHARDROBERTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian D'Zio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

March 18, 2024

Very professional painless experience. Was no pressure put on us to walk out of there with a car. Sue was great!! More

by JSCOONEY4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Simone
Mar 19, 2024 -

Honda Universe responded

It is a pleasure to hear that Sue provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.