Honda of Cleveland

Our initial lease experience was pretty good - great salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Spo salesman and a nice price, in spite of a unprofessional experience with the finance crew. The real issue has been since then. Our brand new CRV Sport developed a steering issue that is, at best, a huge annoyance and at worst, a danger if you are navigating heavy traffic. We are being told that a replacement part is not available until September (over 1 year after the problem started) and the dealership nor American Honda Motors are willing to offer any other solution. In fact, unless I contact them, we don't even get updates. The problem continues to worsen and yet we have no other option but to continue driving the vehicle, even as it poses a safety risk. More

I recently bought a car from Honda of Cleveland and James Matthews was my sales rep. James went out of his way to get me what I wanted for my trade in. He took such good care of me while I was there. James w Matthews was my sales rep. James went out of his way to get me what I wanted for my trade in. He took such good care of me while I was there. James was genuine and a real professional. My time was very limited and he went out of his way to get me in and out quickly. I teach school and a business owner as well. James even paid a visit to my business, showing how invested he is in our community. I simply cannot say enough about how wonderful he was. Thank you James and Honda of Cleveland. More

We worked with James Matthews several times now. Always does his best to get us exactly what we are looking for and never disappoints. Always does his best to get us exactly what we are looking for and never disappoints. More

Everyone was very friendly and professional. We were treated very respectful with smiles on their faces We were treated very respectful with smiles on their faces More

James Matthew's was amazing! Took such good care of my wife and I! Could not ask for a friendlier, personable salesman. Will definitely recommend him to all my friends and family Took such good care of my wife and I! Could not ask for a friendlier, personable salesman. Will definitely recommend him to all my friends and family. More

Our salesman “James Matthews” was great through the whole process. Our daughter was buying a new car and he was very patient with us, explained the vehicle’s completely, answered all of our many questions, process. Our daughter was buying a new car and he was very patient with us, explained the vehicle’s completely, answered all of our many questions, and was a pleasure to work with. The manager and finance guy was also great to work with, just good people. More

Saw a used vehicle on the lot over the weekend. Decided to stop in on Monday and from the very first moment Andre quietly and humbly approached and asked if he could help. He was one of the nices Decided to stop in on Monday and from the very first moment Andre quietly and humbly approached and asked if he could help. He was one of the nicest and friendliest salesman and person I believe I have ever met. He was very helpful, with no pressure and bent over backwards to answer our questions and help us. He worked with the manager lindsey Thomas and together I feel like they gave us a very good price on the vehicle which we bought. Lindsey was also great to work with and seemed very sensitive to our price needs. I really can’t say enough good about Andre and Lindsey. I hope I see Andre around town and connect again. Thanks Andre!!! Thanks Lindsey!!! More

James is by far one of the best car salesmen I have had the opportunity to work with. He is honest and straightforward the opportunity to work with. He is honest and straightforward More

James was fantastic. This was the smoothest process we have had buying a car. Mike the business manager was also great and very organized. This was the smoothest process we have had buying a car. Mike the business manager was also great and very organized. More

For 9 years me and my family have had the best experience and help with James. he’s always works with us and meets our expectations. Highly Recommend both James and Honda of Cleveland. experience and help with James. he’s always works with us and meets our expectations. Highly Recommend both James and Honda of Cleveland. More