Honda of Concord

Wonderful to work with TimBo Black My wife and I searched for a car for three weeks. We went to three other dealers and ought a pre-owned Civic from Honda of Concord. TimBo Black was My wife and I searched for a car for three weeks. We went to three other dealers and ought a pre-owned Civic from Honda of Concord. TimBo Black was great to deal with. More

Entire experience was a "State Of Joy" !!!!! We recently purchased our 5th Honda with Joy Spencer in (Car Sales). She greeted us with a genuine smile, and knowledge plus enthusiasm to help. E We recently purchased our 5th Honda with Joy Spencer in (Car Sales). She greeted us with a genuine smile, and knowledge plus enthusiasm to help. Everyone was professional, and sincerely there to customize a deal to work for us. Sincere thanks to everyone involved for making this a Joyful Experience. Rachel W. More

Used car for teenage son Bought our 3rd card from Honda of Concord today. The first two were new, but this was the first used car we've purchased. Great experience. Did not Bought our 3rd card from Honda of Concord today. The first two were new, but this was the first used car we've purchased. Great experience. Did not feel pressured at all. Joy took the approach of educating me so that I could make my own, informed decision. She was extremely knowledgeable and really listened to me. Signing all the paperwork with Brian took about 5 minutes. Smooth, fast transaction. More

Best New Car Purchase Experence Ever We learned 2 important things while shopping for a new Honda CRV on Monday, May 25: 1. Memorial Day is the busiest day of the year at car dealership We learned 2 important things while shopping for a new Honda CRV on Monday, May 25: 1. Memorial Day is the busiest day of the year at car dealerships 2. Honda of Concord (NC) is a great place to buy. We first got an internet quote, then were greeted by the GM who assigned Sales Consultant Joy Spencer to work with us. Very professional, thoroughly knowledgeable of their line of vehicles and the CRV which we came in to see, a truly friendly and charming person (as opposed to "sales friendly") and ZERO pressure to buy. After carefully determining what we really wanted and were willing to pay, we agreed on a price (not the typical "let me see what my manager says" stuff with long delays and pressure from a "closer"). We asked to speak with a financing person as we did not want to take money out of the stock market at this time and were introduced to Business Manager Perry Flythe. An interestingly rewarding identical experience - he quickly pulled 6 financing quotes for us based on our FICO and went over the additional options the dealership offered, explaining them in an overview manner first and then in detail where we indicated interest in more information. Again - a thoroughly professional no pressure approach by a knowledgeable friendly businessman. Of particular note is how this dealership handles your information - when we went into Mr. Flythe's office he had to unlock the door - our information was kept behind a locked door for the 20 seconds he was out of his office meeting us and escorting us inside. After completing our financing arrangements (at a lower cost than our own bank offered and no surprise fees etc.) we were introduced to Product Specialist Austin Miller who sat with us in our spotlessly clean new CRV and answered all of our questions about the technology in the vehicle. If you have not purchased a new car recently you should be prepared to learn a lot about how smart the new cars are. Another friendly professional who answered every question to the detail level we desired, synced our phones with us, explained the consequences of some of the decisions one makes when first setting up electronics so we could make informed decisions, etc. No pressure, No rush to get us out the door and to the next customer. A 3rd great experience. Received a follow-up call the next morning from Ms Spencer to ensure everything went smoothly on the drive home and answer any questions. In summary - a dealership that was immaculate (as all Hendrick stores are), properly staffed for an exceptionally busy day, every employee we met was professional, friendly, listened well and knowledgeably responded to every question. We finished with a great price (checked other dealerships and no one would even try to meet the price), top notch service, a feeling we had made 3 new friends, and the exact vehicle configuration we were looking for. I would recommend anyone looking for a new vehicle to start on their internet site as it helps you configure the vehicle the way you really want it, and ask for Joy (704-787-4291) at the dealership. To the GM, Joy Spencer, Perry Flythe, Austin Miller and Mr. Hendrick - Thank You for the Best car purchasing experience of our lives. More

Great, smooth transition Great experience. Sales members understood I was under a time constraint so TimBo did most of the leg work before I entered the dealership. I took on Great experience. Sales members understood I was under a time constraint so TimBo did most of the leg work before I entered the dealership. I took one car for a test drive, but quickly realized it was not the right choice. TimBo suggested I check out a similar model with different options. I gave it a test drive and thought it was great! Once we knew which car to choose, TimBo and HOC in general understood my schedule and made it easy to come back to the dealership later that week to close out the paperwork, which took roughly an hour. Very easy process, no pressure sales, great price and financing. Great experience all together. Stephen More

Positive and educational experience We started our search for a first car for our daughter today. Knowing we had a low starting budget and likely would not be buying right away, Tim Bla We started our search for a first car for our daughter today. Knowing we had a low starting budget and likely would not be buying right away, Tim Black took the time to educate us on what we needed to be looking for when shopping for a car in our current price range. He was patient and very understanding about our situation. My wife and I really appreciate the time he took and the education he gave us. Even though we didn't buy today, he has certainly earned our trust. More

better than most Just wanted to give a personal thumbs up to sales associate Timbo Black. He was awesome. Told him myself that I didn't like car salesmen till him. He Just wanted to give a personal thumbs up to sales associate Timbo Black. He was awesome. Told him myself that I didn't like car salesmen till him. He was very down to earth and real. Made the experience feel like a good thing and like he really cared rather I got a car or not and if I like it, All salesmen should learn from him. I would refer anyone to him for help with their search. Thanks again. More

Awesome Guys @ Honda of Concord,NC Excellent dealership to purchase from & excellent guys to work with & make the deal happen. This is my second purchase from this dealership & both exp Excellent dealership to purchase from & excellent guys to work with & make the deal happen. This is my second purchase from this dealership & both experiences were totally awesome, the gentlemen here at this dealership will make it happen for you....Larry Fowler & Caiden Withey you guys ROCK! More

My 4th purchase from Honda of Concord This was the quickest sale EVER. My 2014 Accord was totaled 2 weeks ago, and after driving a rental I really missed my car! I was in the dealership le This was the quickest sale EVER. My 2014 Accord was totaled 2 weeks ago, and after driving a rental I really missed my car! I was in the dealership less than 5 minutes when TIMBO BLACK greeted me. He found out what I wanted, got me a GREAT deal on exactly what I wanted and I was done in about 2 hours. Let me tell you, Honda Accord is a GREAT car and Honda rewards its loyal customers. THANK YOU TIMBO BLACK and PHIL RUNDO for an extraordinary and very satisfying car buying experience! More

Friendly People Joy Spencer was recommended to me by a friend. I made an appointment with her the day before I purchased my Honda. She was top notch. She knew ever Joy Spencer was recommended to me by a friend. I made an appointment with her the day before I purchased my Honda. She was top notch. She knew everything about the car and had answers for most of my questions. Joy was extremely kind and patient. More