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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
526 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 526 reviews

April 18, 2024

NOT HAPPY ABOUT THE NEW POLICY OF A 3 % CHARGE FOR USING YOUR CREDIT OR DEBIT CARD TO PAY FOR OIL CHANGE AND TIRE ROTATION! My car is out of warranty so I will probably look elsewhere for service. Not overl More

by CONDOBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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April 18, 2024

They are very disorganized and aren’t all on the same page. Vehicle not properly cleaned before given to customer. More

by JUSTINHILL37
Recommend Dealer
No
Employees Worked With
Gage Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Cagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
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April 17, 2024

I am very pleased with the service and friendliness of this service department and dealership. Would definitely recommend them to my friends and relatives. More

by ANNSTUMPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 15, 2024

I’m so grateful for Brent and this whole team for getting me into a car I love! More

by KAITLINCRAWFORD33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 15, 2024

Kasten met me in the car lot with a warm smile and was ready to help me find a car that met my needs. He was very professional and yet warm in his demeanor. I am very thankful for the experience I had wit More

by SWADERRAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy Cagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
April 12, 2024

I arrived earlier than my appointed time but my customer service representative( Talon) got my in quickly. He kept me informed of the progress and thoroughly reviewed what the service dept had completed. H More

by DEWITTBOOTH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
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Apr 16, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 11, 2024

Great service, from finance team. But mostly salesman Michael Morgan. fantastic. You want call and ask for mike More

by JJCONTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
April 10, 2024

Excellent service. Nice and knowledgeable service team. Clean customer area. Love the way I was treated More

by WELCHCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris. Service Advisor
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Apr 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 10, 2024

I was sold a fake Maintenance program, that only covers 6 oil changes, it’s ok will be the last time I will be visiting this dealer More

by BREVARDCOUNTYCATTLECOMPANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

Helpful
April 06, 2024

Very fast response on getting my car in to get it fixed. A good job repairing the oil leaks. More

by RDUBBS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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