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Shottenkirk Honda Decatur

Decatur, AL

Overview
Employees
Reviews
Vehicles
4.8
533 Reviews
Welcome to Shottenkirk Honda Decatur Tired of comparing deals and selections of different Honda dealerships in Alabama? If so, then make your way to Shottenkirk Honda Decatur, serving drivers throughout Cullman and the surrounding areas. At our dealership, you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. See why other car dealerships in Decatur, AL can't compete when it comes to getting you the customer service you deserve during your car-buying journey.
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735 Beltline Rd SW

Decatur, AL

35601

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Showing 533 reviews

April 23, 2024

Service was fast & efficient. Cade was great at communicating what needed to be done. It was a great experience. More

by JANAFROST25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 23, 2024

Dealership is wonderful to work with from purchase to service after the sale. I arrived for my service appointment and was taken right on time. The person responsible for service was very efficient and More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Helpful
April 23, 2024

Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Layton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Cagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

Helpful
April 22, 2024

I always receive quick service, a friendly greeting, and a thorough explanation of maintenance issues. More

by JNORRIS_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 22, 2024

Excellent service department I have never been treated so well in all my car servicing history More

by MARYAKINS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Honda Decatur responded

MARY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 21, 2024

I'm very happy with the service I receive when I bring my car in for routine maintenance. And Talon is great! He was there to take my car as soon as I pulled into the bay, went over everything that needed to More

by SFORRESTER1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon
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Apr 22, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 21, 2024

Ethan was very articulate in his recommendations and did not push his position. He was informative. More

by SEND.HX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
April 18, 2024

NOT HAPPY ABOUT THE NEW POLICY OF A 3 % CHARGE FOR USING YOUR CREDIT OR DEBIT CARD TO PAY FOR OIL CHANGE AND TIRE ROTATION! My car is out of warranty so I will probably look elsewhere for service. Not overl More

by CONDOBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 21, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

Helpful
April 18, 2024

They are very disorganized and aren’t all on the same page. Vehicle not properly cleaned before given to customer. More

by JUSTINHILL37
Recommend Dealer
No
Employees Worked With
Gage Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy Cagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
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Apr 21, 2024 -

Shottenkirk Honda Decatur responded

JUSTIN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

Helpful
April 17, 2024

I am very pleased with the service and friendliness of this service department and dealership. Would definitely recommend them to my friends and relatives. More

by ANNSTUMPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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