I bought my Odyssey from Honda of Greeley in April. I thought Bob Finnegan was great to work with. He had the patience of a god because this was NOT an easy or pleasant transaction, and it was through no fault of Honda's. Then, being the spectacular driver that I am, I backed into my garage door that was not completely open and scraped the roof of my new van. Then a bike fell over and scratched the paint on the driver's side back door.
I called Bob and asked if his guys could take a look at the van to see if they could buff out any of the scratches, and I was kind of in a hurry because I was making a cross-country road trip. Bob talked to Scott Suitor, god #2, and Scott agreed to get me worked into the schedule.
Scott knew my situation when I came in and took great care of me. Some of the scratches came out, some didn't, I got my oil changed, and everyone there was just fantastic. Friendly, professional, timely. I couldn't have asked for more.