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Honda of Kenosha

Bristol, WI

4.6
3,901 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 3,901 reviews

June 25, 2023

Friendly and nice,,explained any repairs I may need. I think this 15 word is excessive. More

by patricia_c53140
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2023

We had an excellent experience buying our car at Honda of Kenosha. Trevor was the best car salesman I’ve ever dealt with. Highly recommend them. More

by andyoh80
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Trevor to be a positive one. We hope you enjoy your new vehicle, Andy, and don't hesitate to reach out if you need anything else.

June 25, 2023

Donald wasn't interested in negotiating, had to send moosa over to do so. I declined all warrantys on my new car Donald did not communicate that to the financial manager who was very pleasant by the way More

by Wesleybriggs451
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Honda of Kenosha responded

We're sorry to hear about your experience, Wesley, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 23, 2023

So far extremely happy with service department. Rodney is great. I find making appts easy. More

by culhane815
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2023

When I walked into your service area 3 times in a week I was not greeted for 15 minutes. I had no idea if anyone (besides the customers) even saw me or cared that I was there. Your service reps looked exh More

by lspaaycpa
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Amy in service was helpful but looked exhausted.
Jun 28, 2023 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 23, 2023

Was very nice straight to the point helpful and found me exactly what I was looking for in the price range I was going for ! Would recommend 1000 times ! More

by Kiana
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Honda of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Kiana, for choosing Honda of Kenosha!

June 23, 2023

Great customer service and my car was finished in the time promised. Waiting area was comfortable and had plenty of things to do. More

by tljohnson2007
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2023

They got my car in at scheduled time and was done very quickly. The charges were very reasonable and the staff courteous. More

by Kathy55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kathy, and we look forward to working with you again.

June 23, 2023

First off Richie was an awesome salesman to work with. Made me feel comfortable. But the service that followed was not good. My car was Honda certified but had a fog light out. Took 4 visits and a ren More

by aaron.will.e602
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 22, 2023

Everyone was great from Randy Wilson and Cory Wilson loved them all Amos was on it and made the paperwork fast and easy, walked me through every step. Randy made sure I knew everything about my car and More

by zrodriguez1104
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson was great
Jun 23, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha, we hope you'll continue to enjoy your new Pilot!

Jun 23, 2023 -

zrodriguez1104 responded

Thank you and will do

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