Honda of Murfreesboro - Service Center

Worst Dealership Ever It's been months of chasing them around for information regarding my car. For example, It took a month with no follow up from them (only me) for an ES It's been months of chasing them around for information regarding my car. For example, It took a month with no follow up from them (only me) for an ESTIMATE! Then, I only got a price, and when I asked for the estimate, I had to wait another week and a half. I've been trying to get an idea of how much I've spent on my car this year, and I've made three phone calls, left two voicemails, with NO reply, asking for someone to send me a breakdown about how much the provide for what cost in their oil change (since it includes other car costs like a car wash and tire rotation). Literally, I just want to get one little email. I'm so over working with them! I've also emailed back to them requesting feedback with my concerns and surprise...no response! This Honda dealership has disgraceful service! It stinks too, because I try to give the benefit of the doubt, but it's now been about 5 months of me chasing and chasing for every single need. More

Excellent service! Grant Tarpley’s customer service skill is awesome and really helpful. I would definitely recommend going to grant for the best service and amazing exp Grant Tarpley’s customer service skill is awesome and really helpful. I would definitely recommend going to grant for the best service and amazing experience. He has really good listening skills, and is really understanding. Thankyou for the best service grant. More

Great Service I have always taken my vehicle to Honda of Murfreesboro since I bought it new. I have always been very pleased with the quality of service, the price I have always taken my vehicle to Honda of Murfreesboro since I bought it new. I have always been very pleased with the quality of service, the price of service, and the customer support. I recommend Honda of Murfreesboro to everyone that I know. More

Oil change experience Grant Tarpley's customer service was excellent and helpful. He was very respectful and not pushy or overbearing. He did inform me of the services my c Grant Tarpley's customer service was excellent and helpful. He was very respectful and not pushy or overbearing. He did inform me of the services my car needed but gave me time to decide what I wanted to do. He was extremely nice! More

Oil change and tire rotation and balance Customer service was fantastic. Sam was super helpful, and to work with. Always has been. Will be back next time for continued maintenance and servi Customer service was fantastic. Sam was super helpful, and to work with. Always has been. Will be back next time for continued maintenance and service. Thank you! Tommy More

Friendly, timely and thorough Sam was very courteous, professional and walked thru the inspection of what could wait for another time. No upselling. There was a lot of customers a Sam was very courteous, professional and walked thru the inspection of what could wait for another time. No upselling. There was a lot of customers and service was rendered in an hour. Very appreciative of fast and efficient service. More

Excellent Service was fast and easy. Super people at this Honda location. I won’t go anywhere else. Everyone is always eager to please. Super friendly staff. Service was fast and easy. Super people at this Honda location. I won’t go anywhere else. Everyone is always eager to please. Super friendly staff. More

Relatively short wait and friendly employees I was at the center for a little over an hour to get a replacement key. Employees were very friendly and polite. Overall it was a good experience. I was at the center for a little over an hour to get a replacement key. Employees were very friendly and polite. Overall it was a good experience. More

Oil change My oil change was done in a timely manner while I relaxed in the spacious lounge with complimentary cappuccino. It was a very pleasant experience. My oil change was done in a timely manner while I relaxed in the spacious lounge with complimentary cappuccino. It was a very pleasant experience. More

Excellent service I would highly recommend this dealership. They’re very personable and professional, respect appointment times. I will most definitely return to this d I would highly recommend this dealership. They’re very personable and professional, respect appointment times. I will most definitely return to this dealership for future service needs. More