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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,016 Reviews
Call Service Center (904) 893-3415

3,016 Reviews of Honda of the Avenues - Service Center

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January 28, 2024

Quick service, made ride smoother noticeably on the way home. Would come back again. For sure. More

by EYLESB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Josh
Report | Print
January 28, 2024

I purchased my 2017 Honda CRV Touring in 2020 and I have had only positive experiences with Honda of the Avenues--Since working with Brian Bouchard regarding maintenance, I always ask him to schedule for me More

by GirlDeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
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January 28, 2024

2 hours for an oil change! Unneeded filter changes recommended to the tune of $130! Not a good experience. More

by Ajander55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2024 -

Honda of the Avenues responded

We apologize for the extended wait time, weekends sometimes get busy. Please call me about the filter recommendations. It’s our job to let customers know when something is due, but there is no pressure to purchase. If you feel it was not due I’d like to discuss and handle any unnecessary recommendations coming from service. Based on your username I am unable to locate your file. Look forward to hearing from you. Crista Poynor Service Director

January 27, 2024

Brian is the best service personal there. I have struggled to find a reliable and knowledgable person when I need my vehicle serviced. Brian is efficient and does a great job! More

by SKAMBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
Report | Print
January 26, 2024

Eric did a great job. Got me in and out quick and made sure I was good to go More

by dluptak173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
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Jan 27, 2024 -

Honda of the Avenues responded

Glad to hear Eric met your expectations. Thank you for the kind review and we appreciate your business. Crista Poynor Service Director

January 26, 2024

Honda of the avenues collectively works together to ensure customer service is consistently first class and tops. More

by gussul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2024 -

Honda of the Avenues responded

Thank you for the kind review and thank you for your business. We look forward to seeing you again. Crista Poynor Service Director

January 25, 2024

The communication from the service department is very gud and the speed of service is also very gud. More

by gaddamkiran85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Honda of the Avenues responded

Thank you for your business and the kind review. We look forward to seeing you again. Crista Poynor Service Director

January 25, 2024

Josh was a great help and service was fast. I couldn’t ask for a better personnel. More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 27, 2024 -

Honda of the Avenues responded

Thank you for sharing your experience and the kind review. We look forward to seeing you again on your next visit. Crista Poynor Service Director

January 25, 2024

The service was convenient and timely. The service engineer was inviting and sympathetic to my financial situation in regard to my needs. I really appreciate that. More

by LEWIS.SEAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jan 27, 2024 -

Honda of the Avenues responded

Thank you for the kind review. I am happy to hear we met your expectations. We look forward to seeing you on your next visit. Crista Poynor Service Director

January 24, 2024

Paula, my service advisor, was very helpful and I appreciated her candor while going over the required and suggested repairs to my car. I felt like she understood my situation. All repairs were com More

by RCLARK7848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
Report | Print
Mar 20, 2024 -

Honda of the Avenues responded

Great to hear! We really appreciate your business and will be sire to pass the compliment along to Paula. Thanks for choosing Honda of the Avenues!

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