I BOUGHT A CAR AT MCDAVID FORD OF FORT WORTH. IT WAS A USED VEHICLE AND HAD SOME MINOR SETBACKS. THEY DID NOT WANT TO HELP ME WITH ANY SERVICE ISSUES. I CALLED HOOKS LINCOLN AND SPOKE TO SERVICE MANAGER MR. RICK. HE TOLD ME TO BRING THE CAR IN AND LET HIM LOOK AT IT. I RECEIVED THE BEST SERVICE AND THEY WENT ABOVE AND BEYOND HELPING ME. I WILL NOT BE GOING BACK TO THE FORD DEALERSHIP. ALL OF MY BUSINESS WILL BE WITH HOOKS LINCOLN. YOU CAN'T GET BETTER SERVICE THAN WHAT WAS PROVIDED TO ME AT HOOKS. THANK YOU VERY MUCH.
Thank you to Curtis and Greg for assistance with your pick up and delivery service. I always have the best experience from sales to service. This is why I only purchase from Hooks Lincoln. Very happy customer!
"We bought our last truck from Hooks Lincoln-Mercury and..."
We bought our last truck from Hooks Lincoln-Mercury and have had excellent service from the dealership. Everyone is friendly and eager to work with us until we are completely satisfied when we have taken the truck in for service. In fact, they treat you like family when you have service performed! I would highly recommend this dealership if you are looking for a new car or a pre-owned car. They will find you the car you want!