Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Horace Nissan
Farmington, NM
30 Reviews
Is this your dealership?
Sort by
30 Reviews of Horace Nissan
May 23, 2016
Fast and convient Left my car while I had to be out of town. All work complete when I picked up my car. Very good service. Would recommend them to others. They care Left my car while I had to be out of town. All work complete when I picked up my car. Very good service. Would recommend them to others. They care for thier work. More
by JLB
Employees Worked With
Brody
Helpful May 21, 2016
Extraordinary experience The service personnel are very personable, knowledgable and professional with a goal of customer satisfaction. The dealership is always prompt to off The service personnel are very personable, knowledgable and professional with a goal of customer satisfaction. The dealership is always prompt to offer assistance and keep us current on service requirements for the vehicle i own. Just a real pleasure to do business with them! More
by Davidson,m
Employees Worked With
Mark
December 07, 2015
THANK YOU!! I want thank you for the excellent service I received at the Farmington Service Center this week. The repair estimates I had received from other gara I want thank you for the excellent service I received at the Farmington Service Center this week. The repair estimates I had received from other garages left me with little hope of a low cost repair; however, your mechanics found the problem and were able to get my Frontier out of low four-wheel drive at no charge. Having a mechanic that one can trust gives a welcome sense of security in today's world. I will recommend Horace Nissan to all my friends, family, and colleges within the Four Corners. Everyone at the Horace Dealership was very friendly and helpful, but there was one employee in particular who really helped. Levi bridge really helped complete my family's Thanksgiving festivities; were it not for him I would not have been able to be with my loved ones over the holiday. The complementary 2015 Nissan Rouge was wonderful! My mom loved its all-wheel drive versatility and as a result wants to come in for a test drive. Rest assured that I’ve positively reviewed your dealership on several costumer feedback sites like Yelp, Angie's List, and Epinions. I was sure to reflex on the trustworthiness, small-town friendliness, and above and beyond service that is what Horace Nissan is all about. You have my thanks and customer loyalty. More
by scp365
Employees Worked With
Levi
April 07, 2015
I'm a happy customer I had a great experience, I bought a 2015 Sonata turbo! I had a 2009 Sonata that was a great car, this one is an AWSOME car! Found everyone to be fr I had a great experience, I bought a 2015 Sonata turbo! I had a 2009 Sonata that was a great car, this one is an AWSOME car! Found everyone to be friendly, Paul our salesman was great! More
by Retired guy
Employees Worked With
Paul
April 01, 2015
All around pleased Amazing people! We always get treated like we're family and that's the reason we keep going back! Horace Nissan is an awesome dealership! Amazing people! We always get treated like we're family and that's the reason we keep going back! Horace Nissan is an awesome dealership! More
by we love our Nissans
Employees Worked With
All of them
January 01, 2013
Got a great price. But the customer service was horrible. Once I signed the papers they treated me has if they could careless about me. The sales lady was very rude, pushy, unprofessional, and made stuff up Once I signed the papers they treated me has if they could careless about me. The sales lady was very rude, pushy, unprofessional, and made stuff up about the car. Requested to speak to the GM and who wouldn't even speak to me. I would never buy from this dealer again. I will travel outside the state before giving them my business again. More
by Joshuav2003
Employees Worked With
Tatyana Zakharova
August 29, 2011
HORACE Nissan in Farmington, New Mexico is terrible when it comes to the knowledge of their service dept. Although they are friendly, they have no clue as to what they are doing. I took my new Nissan in t it comes to the knowledge of their service dept. Although they are friendly, they have no clue as to what they are doing. I took my new Nissan in to the service dept. two times because the transmission was failing terribly. Both times, instead of fixing the (under warranty) transmission, they cleared the computer codes and sent me on my way. My son took the car on a trip to another state, and the transmission failed, nearly leaving him stranded in the mountains. The nearest Nissan dealer immediately identified the problem and fixed it. I would never use HORACE Nissan again, for sales or service. They simply replied to my plea for help with sarcasm. HORACE NISSAN IN FARMINGTON, NEW MEXICO IS A DEFINATE MISTAKE. More
by TKE
Employees Worked With
Clifton Horace
July 14, 2009
Our initial experience was great, our salesman was wonderful and we got a great deal on our 2008 X-Terra last year. Apparently the one thing this dealership is great at is lying. We were told that t wonderful and we got a great deal on our 2008 X-Terra last year. Apparently the one thing this dealership is great at is lying. We were told that the black rubber like treatment in the rear of the car was scratch resistent. What a joke! We put a gallon of milk in the back the first week we had it and the sliding around scratched the lining beyond reason. When we complained about this the only response we could get was "that's not supposed to happen". How helpful! The service department certainly leaves something to be desired. The first oil change we took the car in for took over 4 hours. When we repeatedly asked what was taking so long (we were waiting in the lobby with our 1 year old) we were told that they were working on it. 4 hours later with no apologies it was finally ready to go. Took the car back because the driver's seat is loose and were told that there is nothing wrong with it. Apparently it is normal for a seat to slide around as you are driving down the street. Who knew? And the straw that broke the proverbial camel's back? We called the service department because we were hearing some front end noise and were told to bring it in. We were also told that it was time for servicing, oil change, tire rotate and balance, all covered under our warranty (so that person said). We took the car in an hour earlier than we were scheduled and two and half hours later received the call that the car was ready. They had to order parts for the front end and the total due for the oil change and tire rotation was $70. We were told that whoever told us that these things would be covered under the warranty was wrong and the $70 will have to be paid before they would release the car. Had we known that there would be a charge, we would have taken our vehicle to Jiffy Lube. Jiffy Lube does a full service oil change with a tire rotate and balance in under 30 minutes on a busy day. They also stand behind their work. I would not recommend Horrace Nissan's joke of a service department to anybody, we are also looking into finding an alternate service department to have our front end repairs made. More
by wontdothatagain
Employees Worked With
AJ (salesman) and Service Department
July 23, 2007
About 4 months ago me and my fiance started out to look at buying a new 350z. We initially thought we would go out of town to find a good deal, but little to our knowledge we could have stayed in town (so at buying a new 350z. We initially thought we would go out of town to find a good deal, but little to our knowledge we could have stayed in town (so we did). We purchase our new 07 350z from Josh Atencio a sales rep for Horrace Nissan. He was very helpful and made us feel at home. I would definately purchase another vehicle from Josh and Horrace Nissan, and look forward in doing business with them again. Thanks Horrace Nissan for the hospitality and the friendlyness we got before and after the sale of our new vehicle. Thank you, John Farmington, NM More
by j-reiland
Employees Worked With
Josh Atencio & Glen Gent
June 21, 2007
We went in with electrical problems, scared that the total would be so high that we'd be better off in a new car. The service department found 2 loose fuses, and popped them back in free of charge. The total would be so high that we'd be better off in a new car. The service department found 2 loose fuses, and popped them back in free of charge. They did not even charge for diagnosing electrical (normally $62.50). All they charged for was the oil change. They had an opportunity to make a small problem sound bigger and more expensive but they were honest and kind instead. When we need a new car, that's where we'll buy it. More
by boingo82
Employees Worked With
Beth
