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Horne Mazda Avondale

Avondale, AZ

4.7
836 Reviews

10675 W Papago Fwy

Avondale, AZ

85323

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Showing 836 reviews

June 22, 2022

David helped us here and he was super patient and knowledgeable! I would definitely come back to this dealership in the future because the expierence overall was perfect More

by ciaraalvidrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Potts, PAUL MARSCHALL
Jun 23, 2022 -

Horne Mazda Avondale responded

Thank you for taking the time to leave this wonderful feedback and five-star rating! It was our pleasure to provide a perfect Dealership experience. We look forward to welcoming you back to Horne Mazda Avondale again down the road.

June 22, 2022

They went above and beyond to make the sale & me happy! They have called multiple times to make sure everything is good. Much appreciated! More

by stubug2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Ahkir Muhammad
Jun 23, 2022 -

Horne Mazda Avondale responded

Hi there! Thank you so much for sharing your positive feedback! We are pleased to learn our Sales Department went above and beyond in helping you during the car buying process. It also delights us to know our team followed up with you after your purchase. If there is anything else we can do for you here at Horne Mazda Avondale please let us know! Take care!

June 21, 2022

This was a very good experience. When you think of Dealerships being a hard sell Horne Mazda was not that. Jay was then best to work with explained everything to us. Nick was wond More

by jakestir8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, PAUL MARSCHALL, JEKAILEN SMITH
Jun 22, 2022 -

Horne Mazda Avondale responded

We're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a nice review about our staff here. I'm thrilled to learn your time at Horne Mazda Avondale was productive, efficient, and an overall positive one. We look forward to seeing you again!

June 21, 2022

Je is helpful & explained the details of the car I purchased well. She did not pressure me as most salesperson would do. More

by hee.annie
Recommend Dealer
Yes
Employees Worked With
PAUL MARSCHALL, JEKAILEN SMITH
Jun 22, 2022 -

Horne Mazda Avondale responded

Thank you so much for your kind words! Our Sales Team had a great time working with you and we hope to see you again! Have a wonderful day and stay safe!

June 21, 2022

Third visit back for an ongoing issue as well as a tire replacement. Problem still not solved for my issue having to do with safety. Was quoted a wait time of an hour to an hour and a half and waited well More

by tlturkal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maria Jimenez
Jun 22, 2022 -

Horne Mazda Avondale responded

Hello, I appreciate you taking the time to share your review. Customer satisfaction is very important to all of us at Horne Mazda Avondale. I would like the opportunity to further discuss your experience with our Service Department. Would you kindly reach out to me at your convenience? Best, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

June 20, 2022

Very customer oriented, specific information was provided no BS. Got me in same day. And sent me a video of my car's inspection. More

by elsacreynoso
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 22, 2022 -

Horne Mazda Avondale responded

Thank you for choosing the team here at Horne Mazda Avondale to handle your car's inspection. We appreciate your business.

June 17, 2022

One of the best and easiest car purchases I have ever made. These guys are great! More

by jrunion070
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Sanders, Omari Billingsley, PAUL MARSCHALL
Jun 17, 2022 -

Horne Mazda Avondale responded

We at Horne Mazda Avondale are pleased to read that you had an exceptional experience with your car purchase. We appreciate your honest review and look forward to seeing you again soon!

June 17, 2022

Great online and then in person experience. Worth the 3 hour drive. Thanks to Nick ( sales manager) and Omarion ( internet sales manager). More

by ynorm2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald "Nick" Nicholas, Omari Billingsley, PAUL MARSCHALL
Jun 19, 2022 -

Horne Mazda Avondale responded

Hello, we here at Horne Mazda Avondale and our Sales Team are so excited to learn that you had a great experience with your new purchase. We also wanted to thank you for taking the time to give us a wonderful five-star review on DealerRater. Hope you are enjoying your new ride.

June 16, 2022

Excellent, service and they sent me a video of what the car looks like from the engine to the entire car Great job Madza out did themselves. Thank you for the great job More

by D.PEARSON4716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
Jun 17, 2022 -

Horne Mazda Avondale responded

All of us at Horne Mazda Avondale are very pleased to read that you had such an exceptional experience with our Service Team. We are thankful for your five-star review and thank you for your business!

June 15, 2022

Maria was very friendly and understood my concern. She was easy to work with. I was a little surprised that I had to contact the service desk 5 minutes before closing for the weekend because no one co More

by mas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Ken Blake
Jun 18, 2022 -

Horne Mazda Avondale responded

Hello, Our goal here at Horne Mazda Avondale is to always provide a high-quality service experience. We would appreciate the chance to speak with you about your recent visit. Please reach out to us so that we can address your feedback. Thank you, Kim Yett General Manager kyett@hornemazdaavondale.com 623-600-7869

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