House of Imports

Always excellent, great service & good attitude. I always like this dealership, and Sam Hwang's team there are very helpful and knowledgeable. If any of my friend would like to lease or buy, I wi I always like this dealership, and Sam Hwang's team there are very helpful and knowledgeable. If any of my friend would like to lease or buy, I will definitely send them to House of Imports. More

Great service, I always like this dealership, and the sales team there is very helpful. sales team there is very helpful. More

First time customer at House of Imports. The entire buying experience was a breeze. Ron the salesperson was very friendly and knowledgeable about the vehicle. The car was great and the exper The entire buying experience was a breeze. Ron the salesperson was very friendly and knowledgeable about the vehicle. The car was great and the experience of buying was awesome. Way to go, House of Imports! More

I have been a customer of the House of Imports service department since 1998. I have never had a problem. Reliable work at competitive prices. Ryan Anderson and Bill Chow are always very helpful. department since 1998. I have never had a problem. Reliable work at competitive prices. Ryan Anderson and Bill Chow are always very helpful. More

Buena Park Mercedes has been the best service we have received since owning a Mercedes. I think the difference was our Service Rep Kris. He was great. I would go back to him and purchase my next Mercedes received since owning a Mercedes. I think the difference was our Service Rep Kris. He was great. I would go back to him and purchase my next Mercedes through Buena Park. More

Service was fast and courteous And a couple of service consultants have a long term relationship with my whole family and I felt really comfortable in discussing service options. consultants have a long term relationship with my whole family and I felt really comfortable in discussing service options. More

Friendly honest service rep. Professional but would be great if they washed vehicle. I will continue to bring in car. Professional but would be great if they washed vehicle. I will continue to bring in car. More

Excellent customer service. Worth recommending to family and friends. I had very positive experience. Thumbs up!! Worth recommending to family and friends. I had very positive experience. Thumbs up!! More

Came into service center due to having issues with apple car play; and Bluetooth system. There were no loaners available until 2 day, and when I received my car back there were no complimentary car wash tha car play; and Bluetooth system. There were no loaners available until 2 day, and when I received my car back there were no complimentary car wash that’s usually provided. Customer service could’ve been better. More

Customer service was second to none. I do regret purchasing the additional warranty and maintenance. Other than that it was a good experience. I do regret purchasing the additional warranty and maintenance. Other than that it was a good experience. More