Al Piemonte Buick GMC - Service Center

Customer service is horrible at this location Something is wrong with my truck yet they said it was perfect on inspection so either tech was lazy or they just want to take advantage of their customer is wrong with my truck yet they said it was perfect on inspection so either tech was lazy or they just want to take advantage of their customer More

I got in quickly and everything needed that needed to be done was accomplished in less than an hour. done was accomplished in less than an hour. More

great service . it's always good experience, good quality work and the people very nice it's always good experience, good quality work and the people very nice More

It’s Always a good experience. Fast quality work and the people are very nice. Fast quality work and the people are very nice. More

Great service there great place to cm to get work done great wonderful great great great wonderful great great More

Didn’t perform the service I came to the dealership for. I called them about it and never returned my call. I called them about it and never returned my call. More

No stranger to this dealership, purchased my vehicle from here and the service is great and fast, no long waiting here and the service is great and fast, no long waiting More

I had a very good experience with this dealer team. They are very punctual and very professional, did a very good work and I left in perfect time. They are very punctual and very professional, did a very good work and I left in perfect time. More

Very good service department, vehicle was repair quickly and everything was explained to me by the service advisor. and everything was explained to me by the service advisor. More

Very poor customer service and communication. Called many times to no answer and no call back. I asked questions and got an attitude from a red haired guy in service I didn’t even want to ask for Called many times to no answer and no call back. I asked questions and got an attitude from a red haired guy in service I didn’t even want to ask for his name. Todd was the guy I got to take care of my service. Very bad communication I had to call many times to no answer and no call back until I asked for a loaner vehicle and they were quick to ask for it back because it had just been sold. The whole process was very strange for it being a dealership. I would rather drive next time 45mins away to Naperville to have my vehicle serviced than a 5 minute drive to have to go there and deal with everything that happened there again. People in sales were great they helped more than people working service. I DO NOT recommend coming here. My truck was returned filthy from the outside and it was a hassle trying to get it straightened out and trying to reach a manager I just gave up on it. More