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Hubert Vester Toyota - Service Center

Wilson, NC

4.4
534 Reviews

534 Reviews of Hubert Vester Toyota - Service Center

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April 15, 2024

Work done quickly. She was easy to work with answering all my questions about my car. More

by blperry1953
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

I had an appointment to get my recall fixed and I was out within an hour. Very professional and friendly staff all around More

by tyferrell804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Seamster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Colby was very professional and did a great job of keeping me informed of the work being done. More

by JERRY.EVANS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Reason
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

melissa is the bomb dot com! she is very knowledgeable and informative. request her for all your service needs More

by mbkillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bonnie Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

All service personnel do Avery good job in servicing our toÿota. But each time we bring it in it takes about 2 weeks to get everything working as we had it set. We have owned at least 5 vehicles that ha More

by JTNEWSOME49
Recommend Dealer
Yes
Employees Worked With
Jacob Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Phil and Colby were exemplary during my recent service visit. Their communication was excellent regarding service that was required and for new service that may be needed in the future. Excellent job by b More

by FBRYANT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil (last name unknown), Colby Reason
March 16, 2024

A business that listens to their customers, timelines, great service, with minimal cost…outstanding service. More

by jackbass66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lippert
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Great at helping me set up my appointment. The actual appointment was smooth and I was in and out quickly. More

by AEADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I love taking my car there they treat me very well everybody is friendly and kind if something needs to be done they let you know it's a 5 star dealer. More

by VAZQUEZSANTA999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terra Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Fulghum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

My husband took our truck in to find out what was going on with it after a car accident that happened on Jan 6th and after the collision/body work had been repaired. We were told and given a list of what e More

by MOCHA16US
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby was great!
Mar 08, 2024 -

Hubert Vester Toyota responded

Mrs. Porter, how complicated, confusing and frustrating it can be when messages appear on your screen and need to be addressed, especially so soon after an appointment. Thank you for your kind words about the excellent customer service Colby provided. I understand that our Service Manager, Ryan Lippert, has spoken with both you and Mr. Porter about the previous diagnosis, subsequent repair work performed and now the present message you see. Ryan and our Service Team are ready to serve you and resolve your concerns during your scheduled visit on Tuesday. Thank you for your feedback and for your patience. We look forward to seeing you then. Lisa Owens Customer Relations Manager

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